Center Manager

2 weeks ago


San Diego, United States HairClub Full time

HairClub is looking for a Center Manager to lead all operations in our Center in order to ensure success in terms of sales, member experience, profitability, efficiency, and safety. As a Center Manager, you will be responsible for hiring, training, and managing Center talent and holding your team accountable. Do you want to be a part of The Club, make a difference and help our members confidently go after their dreams


What you should expect to do:

• Mentor, lead and train your team to optimize development

• Increase Center's Member Retention and Growth

• Implement and execute HairClub's strategies, programs, and communications

• Staff and lead your Center team

• Drive focus on the ultimate member and employee experience

• Ensure the expectations of new, existing, and potential Members are exceeded


Qualifications:

• At least five (5) years of relevant management experience

• Relevant sales and long-term client relationship experience

• Excellent communication and team-leading skills


Measures of Success:

• Increase Center's Member Retention and Growth

• Maintain a Highly Engaged Workforce

• Meet or exceed total Center revenue and profitability goals and continually improve Net Promoter Score (NPS)


Benefits: After 90 days of employment:

  • 401k (match after a year)
  • Dental, Vision and Medical
  • Paid PTO days, wellness days and Paid Holidays
  • A wealth of opportunities for growth and advancement
  • Attractive work schedule: Tuesday-Saturday, with Sundays and Mondays off. Centers are closed for most major holidays.
  • Uncapped Bonus Opportunity based on business growth and success of the Center



Are you a People Leader looking for a challenge and a place to GROW, look no further


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