Assistant General Manager

2 weeks ago

Palo Alto, United States Innovative Dining Group Full time

COME JOIN OUR TEAM


Innovative Dining Group’s Sushi Roku Palo Alto is opening soon and we are looking for the best in our industry to join our team.


Sushi Roku is a game-changer in the world of Japanese cuisine based in Southern California and part of Innovative Dining Group's collection of trendy and exciting restaurants including BOA Steakhouse and Katana Robatayaki and Sushi Bar. This innovative Japanese sushi concept is soon to make its mark in Palo Alto, CA, bringing together a blend of inventive fusion dishes, a vibrant atmosphere, and an array of custom cocktails. With a commitment to providing unmatched hospitality, Sushi Roku has quickly become a go-to destination for tastemakers from Los Angeles, Orange County, Las Vegas, and beyond. Get ready to embark on a culinary journey like no other at Sushi Roku Palo Alto.


POSITION OVERVIEW


We are looking for an experienced and enthusiastic Assistant General Manager to provide ongoing training and development to the front-of-house staff and ensure service standards are consistently executed and achieved. Responsibilities include acting as a liaison between team members and management, executing each shift at the highest level of hospitality, acting as an extension of management when working service and always creates a positive work environment for our employees through friendly, caring, and professional communication, making sure to pass down a culture of excellence.


ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include but are not limited to:


  • Have full knowledge of our restaurant’s food offerings and beverage program
  • Demonstrate strong operational skills and impeccably high standards of service
  • Assist the General Manager with staffing, training and development for all hourly FOH employees
  • Ensure that company standards are being met by communicating effectively with our employees and consistently reinforcing our policies and procedures
  • Oversee all areas of service including but not limited to floor management, resolving guests complaints, cultivating relationships with new and returning guests and creating a proactive sales culture with all staff
  • Assist the GM with scheduling, purchasing, managing labor, food and beverage costs, and P&L statements
  • Guarantee optimum operational efficiency by overseeing restaurant repairs and preventative maintenance
  • Ensure compliance with health, sanitation, liquor, safety and employment regulations by clearly communicating and reinforcing standards and procedures to all staff members
  • Demonstrate the ability to remain calm and composed under pressure
  • Embody and deliver on exceptional service and hospitality


REQUIREMENTS


  • 3 years of management experience in a high-end, high-volume restaurant
  • Relevant certificates, licenses (Ex. Servsafe) or registrations including a valid Food Handler Card and a valid Alcohol Awareness Training Certificate (Must have upon hire)
  • Knowledge and compliance with food and beverage regulations, safety laws and proper sanitation regulations
  • Proficient in Microsoft Suites: Outlook, Word, Excel; Open Table and Restaurant POS System
  • Must be twenty-one (21) years of age or older
  • Positive attitude, excellent communication skills and a strong work ethic
  • Flexible schedule and be available to work daytime, evening and/or weekend shifts


BENEFITS


  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • Dining Discounts
  • Referral Program
  • Paid Training
  • Paid Time Off/Sick Days
  • Family Meals


If you have a passion for hospitality and aspire immense potential growth, we’d love to hear from you To learn more about Innovative Dining Group and our our growing portfolio, please check out our company website at

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