Current jobs related to Member Services Representative - Jackson - Conexon


  • Jackson, United States Conexon, LLC Full time

    Here's your opportunity to help us make a big difference in Rural America. At Conexon Connect our primary goal is to bridge the digital divide by providing customers in rural areas with Fiber internet speeds! As a Member Service Representative, you'll get to work with some of the brightest minds in the industry, be part of a fast-paced, growth-oriented...


  • Jackson, Tennessee, United States Lifeline Blood Services Full time

    Mobile Donor Service Representative Job SummaryWe are seeking a highly skilled Mobile Donor Service Representative to join our team at Lifeline Blood Services. As a key member of our mobile phlebotomy team, you will be responsible for collecting blood donations from donors at various locations throughout the community. This is a rewarding opportunity to make...


  • Jackson, United States TCL Financial & Tax Services Full time

    Job DescriptionJob DescriptionOne of the most important people on our Team is the Customer Service Representative (CSR). Some might even refer to this individual as an Administrative Assistant or a Receptionist. Nevertheless, in my opinion, they are basically, "The CEO of First Impressions" within a company. When interviewing for this position for any one of...


  • Jackson, Wyoming, United States FedEx Office and Print Services Full time

    About the RoleAs a Customer Service Representative at FedEx Office, you will be responsible for delivering exceptional customer experiences, utilizing consultative skills to anticipate customer needs and provide solutions. You will be knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. This role requires...


  • Lake Jackson, United States Planet Fitness Full time

    Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank...


  • Jackson, Mississippi, United States Stamps Super Burgers Full time

    Service Representative OpportunityAre you a people person looking for a challenging and rewarding career opportunity? Do you have excellent communication skills and a passion for delivering exceptional customer experiences?If so, we encourage you to apply for our Service Representative position at Stamps Super Burgers. As a valued member of our team, you'll...


  • Jackson, Michigan, United States American 1 Credit Union Full time

    About the PositionWe are currently looking for a highly motivated and detail-oriented Financial Services Representative to support our members' financial needs. As a Financial Services Representative, you will be responsible for receiving and dispensing funds, maintaining accurate records, and following all relevant credit union guidelines.This is an...


  • Jackson, United States Foothill Appliance Full time

    Job SummaryFOOTHILL APPLIANCE is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to...


  • Jackson, Mississippi, United States Stamps Super Burgers Full time

    Stamps Super Burgers is seeking a talented Service Representative to join our team. As a key member of our staff, you will be responsible for ensuring that our customers receive exceptional service, from taking orders to resolving any issues that may arise.Key Responsibilities:Customer Interaction: Build strong relationships with customers by being...


  • Jackson, United States Family Dollar Full time

    Family Dollar - 1011 OLD HICKORY BLVD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...


  • Jackson, United States Family Dollar Full time

    Family Dollar - 106 INDUSTRIAL PARKWAY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...


  • Jackson, United States Family Dollar Full time

    Family Dollar - 1733 SPRING ARBOR RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...


  • Jackson, United States Family Dollar Full time

    Family Dollar - 306 W JEFFERSON ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...


  • Jackson, Mississippi, United States Epoc Fitness Venture II LLC Full time

    We're seeking a Sales and Service Representative to join our dynamic team at Epoc Fitness Venture II LLC. As a Sales Associate, you'll be responsible for greeting members, presenting our Orangetheory concept, and working at the front desk.ResponsibilitiesSome key responsibilities include:Welcoming members with enthusiasm and knowledgeSharing our story and...


  • Jackson, United States Foothill Appliance Full time

    Job Summary FOOTHILL APPLIANCE is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to...


  • Jackson, United States Foothill Appliance Full time

    Job Summary FOOTHILL APPLIANCE is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to...


  • Jackson, Michigan, United States American 1 Credit Union Full time

    Job Description:We are seeking an Account Services Representative to join our team at American 1 Credit Union. As a key member of our account services team, you will be responsible for supporting the day-to-day activities of our branches, ensuring that all financial transactions are processed accurately and efficiently.The ideal candidate will have a strong...


  • Jackson, Mississippi, United States CONEXON Full time

    About UsConexon Connect is a leading provider of Fiber internet services in Rural America. Our mission is to bridge the digital divide and provide customers with fast and reliable internet connectivity.Job OverviewWe are seeking a highly skilled Member Services Representative to join our team. As a key member of our support staff, you will be responsible for...


  • Jackson, Georgia, United States Pilot Flying J Full time

    Are you looking for a rewarding Customer Service Representative role where you can make a real difference? Look no further than Pilot Flying J! As a valued member of our retail team, you will be responsible for providing outstanding customer service, processing transactions accurately, and contributing to a positive store culture.About the CompanyWe are a...


  • Jackson, United States Joe Munie - State Farm Agent Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...

Member Services Representative

1 month ago


Jackson, United States Conexon Full time
Here's your opportunity to help us make a big difference in Rural America. At Conexon Connect our primary goal is to bridge the digital divide by providing customers in rural areas with Fiber internet speeds As a Member Service Representative, you'll get to work with some of the brightest minds in the industry, be part of a fast-paced, growth-oriented environment providing 5-star service to subscribers of some of the most advanced fiber to the home networks in the world. Our Member Service Representatives take incoming questions from customers and offer resolution through active and empathetic listening then sharing a wide depth and breadth of knowledge (after becoming a subject matter expert) in our products and services.

We're looking for high achievers who are fascinated with our industry to join our dedicated team in providing exceptional service to our members. It's the very foundation of our growing company and the reason behind our success. You can enjoy the satisfaction of using your quick mind and problem-solving skills to help our members, while working in an enriching work environment with great benefits and many opportunities for career growth. Come discover how you can be part of our growing Conexon family.

Requirements

Responsibilities and Essential Job Functions:
  1. Provide 5-star customer service to Conexon Members
  2. Demonstrate clear and effective communication with end users, colleagues, and management to quickly (yet accurately) resolve issues and ensure member satisfaction
  3. Assist potential members in identifying if they are currently in Conexon's service area
  4. Assist new members with new account creation and plan selection
  5. Answer general account questions including billing, pricing and service details
  6. And assist with projects and other duties that continuously improve our department and create career development opportunities for you

Job Skills and Qualifications:

Required:
  • Have flexibility in your schedule for work purposes - ours is a 7a.m. to 7p.m. schedule, 7 days a week. Plenty of advance notice is given for scheduling purposes. After the first 90 days, and assuming all performance indicators are met, position may be hybrid.
  • Excellent customer service and problem-solving skills, active listening skills and a strong eye for details
  • Strong communication skills and unflappable, professional demeanor
  • Ability to multitask between systems and adapt to change
  • Analytical thinker with technical aptitude with the ability to work independently and as part of a team
  • Solid computer skills
  • 2 years customer service/or technical support experience

Preferred:
  • Telecom industry experience a definite plus
  • Bilingual
  • Experience with billing and pricing

Company Benefits Include:
  • Paid time off
  • Full benefits (health, dental, and vision)
  • Life insurance
  • Long-term and short-term disability insurance
  • Retirement benefits

This position spends the majority of time spent seated either on a computer or phone. We offer a highly competitive compensation and benefits package. Currently hiring full-time for our office located in Jackson, GA with different shift times available from 7am to 7pm (listed below). Please send us your resume with a cover letter telling us why you'd be the perfect fit for this position. We look forward to hearing from you.

Schedule Option 1

Sun: 10am-7pm

Mon: 10am-7pm

Tue: OFF

Wed: 10am-7pm

Thu: 10am-7pm

Fri: 10am-7pm

Sat: OFF

Schedule Option 2

Sun: OFF

Mon: 10am-7pm

Tue: 10am-7pm

Wed: OFF

Thu: 10am-7pm

Fri: 10am-7pm

Sat: 10am-7pm

Schedule Option 3

Sun: OFF

Mon: 10am-7pm

Tue: 10am-7pm

Wed: 10am-7pm

Thu: 10am-7pm

Fri: OFF

Sat: 10am-7pm

Schedule Option 4

Sun: 10am-7pm

Mon: 10am-7pm

Tue: 10am-7pm

Wed: 10am-7pm

Thu: OFF

Fri: OFF

Sat: 10am-7pm

Salary Description

$17.50-$21/hrLearn More