Claim Support Representative
4 weeks ago
Job OpportunityPrimary Details:Time Type: Full timeWorker Type: EmployeeClaim Support RepresentativeLocation: Sun Prairie, WIWork Arrangement: Hybrid (2-3 days a week in the office)The salary range for this role is between $21.75-$32.50 per hourThe Opportunity:Support internal and external customers by responding to claims file inquiries, escalating issues as necessary, maintaining accurate documentation and following established guidelines to ensure alignment with corporate objectives and achieve department success.Primary Responsibilities:Assist in claims handling by gathering and evaluating relevant information, setting up new losses, maintaining accurate documentation, tracking claims files and resolving outstanding issues to ensure alignment with corporate standards and government regulationsSupport internal and external customers by understanding claims processes and procedures, following established guidelines and identifying opportunities for process improvement to align individual performance with department objectivesCommunicate claims file status and details by sharing relevant information with claimants, insured parties, vendors, specialists, agents and other employees as needed and verifying data to support delivery of effective customer serviceObtain insurance information on behalf of clients by placing outbound calls to agents, carriers, or borrowers as assigned and entering collected data to achieve productivity and quality metrics and ensure account information is complete, accurate and currentIdentify risks to change implementation by supporting coordination and execution of user acceptance testing for upcoming process changes to ensure alignment of updates with desired outcomesCultivate claims support skills and knowledge by seeking advice and guidance of peers and participating in cross-training as required to learn additional processes and increase personal effectivenessAssist with the identification of training requirements for assigned projects and business units by providing input to the training plan, supporting the development of training materials and participating in the training for assigned projects as requiredBuild customer service knowledge by taking initiative for learning additional processes, queues and client-specific procedures to support customers in secondary areas and provide comprehensive, well-informed responses to inquiriesProvide claims customer service support by answering...Equal Employment Opportunity:The companies of QBE North America are committed to equal employment opportunities. All qualified applicants will receive consideration for employment without regard to age, disability, marital or parental status, national origin, citizenship, race, color, religion, sex, sexual orientation, or veteran status. All personal information contained in this application will be kept confidential as required by law.
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Claims Representative
2 weeks ago
Sun Prairie, United States Sedgwick Full timeClaims Representative - Liability By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve....
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Claims Representative
2 weeks ago
Sun Prairie, WI, United States Sedgwick Full timeClaims Representative - Liability By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve....
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Claims Representative
2 weeks ago
Sun Prairie, WI, United States Sedgwick Full timeClaims Representative - Liability By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve....
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Claims Representative
2 weeks ago
Sun Prairie, WI, United States Sedgwick Full timeClaims Representative - Liability By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve....
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Claims Representative
2 weeks ago
Sun Prairie, WI, United States Sedgwick Full timeClaims Representative - Liability By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve....
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Claims Representative
2 weeks ago
Sun Prairie, WI, United States Sedgwick Full timeClaims Representative - Liability By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve....
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Claims Representative
2 weeks ago
Sun Prairie, WI, United States Sedgwick Full timeClaims Representative - Liability By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve....
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Claims Representative
2 weeks ago
Sun Prairie, WI, United States Sedgwick Full timeClaims Representative - Liability By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve....
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Claims Representative
2 weeks ago
Sun Prairie, WI, United States Sedgwick Full timeClaims Representative - Liability By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve....
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Claims Representative
1 week ago
Sun Prairie, WI, United States Sedgwick Full timeClaims Representative - Liability By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve....
