Case Manager
1 month ago
Family Service & Guidance Center has good news for job seekers: salaries for many positions at FSGC have recently increased Starting pay for Case Managers is $19.85/hour. In addition to higher salaries, we also offer terrific benefits. If this sounds good to you, we’d love to talk Apply today
Position Summary
The Case Manager CPST provides goal directed supports and solution focused interventions intended to achieve identified goals or objectives as set forth in the person's individual treatment plan. Case Management CPST is a face-to-face intervention with the people we serve present; however, family or other collaterals may be involved. The majority of case manager CPST contacts must occur in community locations where the person lives, works, attends schools, and/or socializes.
ESSENTIAL FUNCTIONS
- Provide direct services to serious emotional disturbance (SED) children/youth, serious mental illness (SMI) adults and their families.
- Provide direct services based on the philosophies and principles of the strengths model.
- Complete required trainings.
- Complete required background checks every two years.
- Assists the person served and family members or other collaterals to identify strategies or treatment options associated with the person's mental illness, with the goal of minimizing the negative effects of mental illness symptoms or emotional disturbances or associated environmental stressors which interfere with the person's daily living, financial management, housing, academic and/or employment progress, personal recovery or resilience, family and/or interpersonal relationships, and community integration.
- Provides individual supportive counseling, solution focused interventions, emotional and behavioral management, and problem behavior analysis with the person with the goal of assisting with developing and implementing social, interpersonal, self-care, daily living and independent living skills to restore stability, to support functional gains, and to adapt to community living.
- Participates in and utilization of strengths-based planning and treatments which include assisting the person served and family members or other collateral with identifying strengths and needs, resources, natural supports and developing goals and objectives to utilize personal strength, resources, and natural supports to address functional deficits associated with their mental illness.
- Assist the person served with effectively responding to or avoiding identified precursors or triggers that would risk their remaining in a natural community location, including assisting the person served and family members or other collaterals with identifying a potential psychiatric or personal crisis, developing a crisis management plan and/or as appropriate, seeking other supports to restore stability and functioning.
- Assist youth, adults, and families with crisis planning and provide crisis intervention services when appropriate.
- Act as an advocate for children/youth, adults and families. This will include assisting the person served and family in accessing needed resources.
- Provide coordination of multiple services for youth, adults, and families.
- Participation in appropriate meetings for the purpose of case review, case assignments and individual case planning. Case Manager CPST Providers' caseloads shall be assigned by appropriate Team Managers and caseload size is based upon the overall clinical needs of persons on the caseload.
- Participate in internal and external networking activities designed to increase the likelihood of meeting the person served and family's identified needs.
- Complete clinical documentation (session notes, etc.) in a timely fashion. Case Manager CPST Providers are also expected to stay informed of agency developments by reading memorandums and other agency related written communication.
- Respect and demonstrate ability to maintain confidentiality of the people we serve.
- Act as an ambassador of Family Service and Guidance Center in the community setting. This may include doing public educational and informational presentations.
- Supports and actively promotes the vision and mission of Family Service and Guidance Center and the philosophy of the strengths perspective.
- Other duties as assigned by respective team managers or supervisors.
Education/Licensure:
- BA/BS degree in human service field or 4 years of education/experience in a human service field.
- Must successfully pass the KBI, SRS Central Registry and all other background investigations.
- Valid driver's license, current auto insurance, a good driving record and a reliable vehicle are required.
Experience:
- Experience working with children, adults, and families preferred.
- Passion and desire to work with children, adolescents, and adults.
Knowledge/Skills/Abilities:
- Effective communication skills (verbal and written)
- Customer focused (internal and external)
- Team oriented and ability to get along with others
- Excellent listening skills
- Accountability
- Reliability
- Trust/Integrity
- Demonstrates adaptability/flexibility
- Developed time management skills
- Developed organizational skills
- Proficiency in MS Office Suite with ability to learn other software programs as necessary including Electronic Medical Record (EMR)
- Relationship building
- Problem solving
- Attention to detail and accuracy in work
- Ability to be collaborative
- Open to learning and accepting feedback
- Ability to maintain appropriate boundaries and confidentiality
- Strengths based
- Family centered
- Community based
- Culturally respectful
This position has a starting rate of $19.85/hr
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