IT Manager

3 weeks ago

Long Beach, United States Curate Partners Full time

*Candidate MUST be comfortable working on-site 5 days/week.*


*Candidate MUST be OK with Evening Shift (5pm-2am)*


Terminal experience preferred. Logistics or Supply Chain experience is a plus.


PURPOSE:

The hands-on “Terminal IT shift manager” manages operational availability of Technology Infrastructure, Systems, and Service vendors during the work shift. This role is responsible of ensuring that local IT delivery team and IT service vendors deliver to expectations during operational work shift. The role will be tasked with implementing IT procedure for vendors and for teams under its responsibility. The role focuses on local terminal IT operations while partnering with regional & global IT teams for a consistent execution of shared services and tool.

Candidate must have an experience with management and with practice for running IT operation, with management of technology infrastructure, systems and in people management. The candidate will lead and manage a focused technology team, technology vendors and work towards developing and delivering high quality business and foundational IT technology area. The candidate must be skilled in working alongside operational area users, in collecting and managing operational requirements, and in problem solving.



PRINCIPAL ACCOUNTABILITIES:

• Manage team & IT Service vendors in their responsibilities for delivering & maintaining tech infrastructure, tech solutions and day-to-day operational management of the end user expectations, services, and associated IT tools.

• Provide oversight and governance to ensure high-value, appropriate technology solutions are implemented along with maintaining productive relationship with business stakeholders.

• Responsible for management of IT system environments availability, management of IT and OT releases and new solutions. Coordinate with terminal IT (Information Technology) and OT (Operational Technology) teams for doing release planning, approvals and anything impacting systems availability in production.

• Coordinate on IT management activities with the offshore teams, regional and global teams and with operational execution functions on the terminal.

• Management of people and procedures required to enable 7x24 support activities for terminal production environments; including administration, incident resolution and end-user expectations management.

• Design policies, procedures/processes and implement them with the consent of the IT Leadership team.

• Determines IT infrastructure, system/service availability requirements based on agreed-upon SLAs, including downtime and maintenance windows.

• Identify, raises and track issues, remove barriers, resolves problems of medium complexity involving stakeholders, and escalates to the appropriate level when required.

• Manages contracts with vendors (e.g., development platforms, IT infrastructure, telecommunication companies, business system managers) and software licenses.

• Work with terminal IT Director, define the proper management strategy to ensure proper service and capability of IT organization.


QUALIFICATIONS/SKILLS/EXPERIENCE:

• Education – Engineering degree and certification in Project management, Information Technology, Software engineering or related discipline is preferred.

• Experience – Minimum five (5) years of technology operations management, management of people and function. Project management experience.

• Skills – following are strongly recommended/critical:

• Excellent interpersonal, communication and presentation skills with strong customer service orientation: This role will constantly be communicating concerns, changes.

• Strong analytical skills with the ability to quickly understand complex systems.

• Can work well under pressure with limited direction and are comfortable with change.

• Experience with management and allocation of work across local, functional & geographical teams.

• Can address operational concerns and issues, monitoring overall customer satisfaction.

Collaboration - Must build strong working relationships with stakeholders. Must possess skills, personal tact, cultural understanding, and well-developed communication skills (cross functional as well as on different levels).

Functional Excellence - Ability to provide leadership, obtain cooperation and assistance to meet objectives. Ability to produce high-quality work under pressure (time and resources), apply analytical thinking and creative problem solving to daily tasks.

• Must be well-organized, punctual, and persistent (personal discipline) with strong internal client service skills.

• Maintains credibility with leadership team.

• Support developmental programs as and when requested that would help the organization reach newer heights

  • Senior Project Manager

    4 weeks ago

    Deerfield Beach, United States Gravity IT Resources Full time

    Job Title: Sr. Project Manager / Scrum MasterLocation: Deerfield Beach, FL (3 days onsite)Job-Type: ContractEmployment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly.Our client is a $18B, Fortune 200 company in the automotive retailing, distribution,...

  • Senior Project Manager

    4 weeks ago

    Deerfield Beach, United States Gravity IT Resources Full time

    Job Title: Sr. Project Manager / Scrum MasterLocation: Deerfield Beach, FL (3 days onsite)Job-Type: ContractEmployment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly.Our client is a $18B, Fortune 200 company in the automotive retailing, distribution,...

  • Salesforce Product Manager

    9 hours ago

    Juno Beach, United States Gravity IT Resources Full time

    Job Title: Salesforce Product ManagerLocation: Juno Beach, Florida (Hybrid 3 days onsite)Work Authorization: USC/GC HolderJob Type: 3-month Contract to HireJob Overview:As a seasoned Product Manager with a focus on Salesforce applications, you will play a crucial role in defining and executing product strategies and roadmaps. Leveraging your deep...

  • Salesforce Product Manager

    15 hours ago

    Juno Beach, United States Gravity IT Resources Full time

    Job Title: Salesforce Product ManagerLocation: Juno Beach, Florida (Hybrid 3 days onsite)Work Authorization: USC/GC HolderJob Type: 3-month Contract to HireJob Overview:As a seasoned Product Manager with a focus on Salesforce applications, you will play a crucial role in defining and executing product strategies and roadmaps. Leveraging your deep...

  • Salesforce Product Manager

    3 hours ago

    Juno Beach, United States Gravity IT Resources Full time

    Job Title: Salesforce Product ManagerLocation: Juno Beach, Florida (Hybrid 3 days onsite)Work Authorization: USC/GC HolderJob Type: 3-month Contract to HireJob Overview:As a seasoned Product Manager with a focus on Salesforce applications, you will play a crucial role in defining and executing product strategies and roadmaps. Leveraging your deep...

  • Salesforce Release Tech Lead- Juno Beach, FL

    1 week ago

    Juno Beach, United States Georgia IT Inc Full time

    Position: Salesforce Tech Lead Location: Juno Beach, FL Duration: Contract Rate: Rate Lead and build integrations from Salesforce to other business incorporating the design & transformation of existing applications landscapes at NEER (60%) Ensure stable, robust, scalable Salesforce integration platform with consideration of cost-efficiency and cost...

  • Salesforce Release Tech Lead- Juno Beach, FL

    2 days ago

    Juno Beach, United States Georgia IT Inc Full time

    Position: Salesforce Tech Lead Location: Juno Beach, FL Duration: Contract Rate: Rate Lead and build integrations from Salesforce to other business incorporating the design & transformation of existing applications landscapes at NEER (60%) Ensure stable, robust, scalable Salesforce integration platform with consideration of cost-efficiency and cost...

  • Power BI Consultant- Juno Beach, FL

    1 week ago

    Juno Beach, United States Georgia IT Inc Full time

    Position- Power BI Developer Location- Juno Beach, FL Duration- Contract Rate- DOE Requirements: vailability to work at the Client's site in Juno Beach, FL (required); Experience with dashboarding solutions, data storytelling and data visualizations (6+ years); SSRS reporting and Power BI dashboard development experience; Power BI administration...

  • Power BI Consultant- Juno Beach, FL

    2 days ago

    Juno Beach, United States Georgia IT Inc Full time

    Position- Power BI Developer Location- Juno Beach, FL Duration- Contract Rate- DOE Requirements: vailability to work at the Client's site in Juno Beach, FL (required); Experience with dashboarding solutions, data storytelling and data visualizations (6+ years); SSRS reporting and Power BI dashboard development experience; Power BI administration...

  • Quality Assurance Analyst

    4 weeks ago

    Virginia Beach, United States IT Excel LLC Full time

    DESCRIPTION -Review analyze and evaluate business systems and user needs. Document requirements define scope and objectives and formulate systems to parallel overall business strategies.Qualifications -BS in Biomedical Engineering/ BS in Chemical Engineering/ Computer Science/ MS Computer Science/ BBA/ MBA/ Engineering degree required from an accredited...

  • Quality Assurance Analyst

    3 weeks ago

    Virginia Beach, Virginia, United States IT Excel LLC Full time

    Review analyze and evaluate business systems and user needs. Document requirements define scope and objectives and formulate systems to parallel overall business strategies.Qualifications BS in Biomedical Engineering/ BS in Chemical Engineering/ Computer Science/ MS Computer Science/ BBA/ MBA/ Engineering degree required from an accredited university or...

  • Franchise Business Consultant

    4 weeks ago

    Newport Beach, United States Juice It up! Full time

    **Position: Franchise Business Consultant** **Location: Southern California based. Hybrid position with some in person meetings at the Franchise Support Center, Newport Beach, CA and field visits.** **Salary Range: $75,000 - $90,000 base salary + quarterly bonus program** **Position Overview**: The Franchise Business Consultant (FBC) serves as the primary...

  • Senior Software Engineer

    2 weeks ago

    Deerfield Beach, United States Gravity IT Resources Full time

    Job Title: Sr. Software Engineer (.NET/Azure)Location: Hybrid onsite Deerfield BeachType: Contract-to-HireOverview:The Sr. Software Engineer will be accountable as a senior developer with an agile product team delivering technology solutions focusing on distributed cloud technologies and cloud migration to Azure.Responsibilities:Lead the detailed design of...

  • Senior Software Engineer

    2 weeks ago

    Deerfield Beach, United States Gravity IT Resources Full time

    Job Title: Sr. Software Engineer (.NET/Azure)Location: Hybrid onsite Deerfield BeachType: Contract-to-HireOverview:The Sr. Software Engineer will be accountable as a senior developer with an agile product team delivering technology solutions focusing on distributed cloud technologies and cloud migration to Azure.Responsibilities:Lead the detailed design of...

  • Senior Software Engineer

    1 week ago

    Deerfield Beach, United States Gravity IT Resources Full time

    Job Title: Sr. Software Engineer (.NET/Azure)Location: Hybrid onsite Deerfield BeachType: Contract-to-HireOverview:The Sr. Software Engineer will be accountable as a senior developer with an agile product team delivering technology solutions focusing on distributed cloud technologies and cloud migration to Azure.Responsibilities:Lead the detailed design of...

  • Sr .NET/Azure Developer

    2 days ago

    Deerfield Beach, United States Gravity IT Resources Full time

    Job Title: Sr. Software Engineer (.NET/Azure) Location: Hybrid onsite Deerfield Beach Type: Contract OR Contract to Hire Overview: The Sr. Software Engineer will be accountable as a senior developer with an agile product team delivering technology solutions focusing on distributed cloud technologies and cloud migration to Azure. Responsibilities: Lead the...

  • Sr .NET/Azure Developer

    6 days ago

    Deerfield Beach, United States Gravity IT Resources Full time

    Job Title: Sr. Software Engineer (.NET/Azure)Location: Hybrid onsite Deerfield BeachType: Contract OR Contract to HireOverview:The Sr. Software Engineer will be accountable as a senior developer with an agile product team delivering technology solutions focusing on distributed cloud technologies and cloud migration to Azure.Responsibilities:Lead the detailed...

  • Sr .NET/Azure Developer

    6 days ago

    Deerfield Beach, United States Gravity IT Resources Full time

    Job Title: Sr. Software Engineer (.NET/Azure)Location: Hybrid onsite Deerfield BeachType: Contract OR Contract to HireOverview:The Sr. Software Engineer will be accountable as a senior developer with an agile product team delivering technology solutions focusing on distributed cloud technologies and cloud migration to Azure.Responsibilities:Lead the detailed...

  • Technical Support Specialist

    3 weeks ago

    Huntington Beach, United States CAL IT Group, Inc. Full time

    Job DescriptionJob DescriptionCAL IT Group is a growing full-service Managed Services Provider (MSP) currently seeking a Technical Support Specialist. You will install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy, enjoy supporting end users, and looking to learn new technologies in a fast-paced environment, we’d like...

  • Part-time Teacher

    3 weeks ago

    West Palm Beach, Florida, United States Learn It Academic Services Full time

    Overview: Hiring multiple Certified Teachers throughout Palm Beach County for the 2024/25 school year! Opportunities to work with students K-12.   Learn It Systems () is a national education organization whose mission is to help all children succeed in school and in life. We value team members who exhibit collaboration, integrity and the desire to make a...