Mid Market Account Developer

4 weeks ago

Maitland, United States Staples, Inc. Full time

Staples is business to business. You’re what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

 

What you’ll be doing:

  • Work directly with assigned Sr. FSAEs and Sr. Managers to identify, cultivate and pursue both programmatic and transactional opportunities.
  • Assist in growth of new and existing customers through opportunities and account planning.
  • Drive compliance, program maintenance, and category penetration through proactive account planning.
  • Utilize reporting and analytics to identify the best targets to approach with their selling partner.
  • Provide pre-sales support to account team and external customers which could include capabilities presentation, pricing, quote, product specs, implementation support.
  • Complete bid and formal RFP submissions. Provide product comparison and suggest alternatives based on Customer needs.
  • Act as the secondary seller to the Sr. FSAE.
  • Develop selling skills of qualifying, strategizing, sales call tactics, closing, and maintaining service levels.
  • Understand the key facilities processes for sourcing, order fulfillment, and project management.
  • Proficiency in Breakroom and Dispenser program processes with mastery of the Staples Total Coffee Program. 
  • Engage vendor partners to secure selling support, product info, samples, deviations, and implementation support.
  • Utilize vendor support and training in customer interactions.
  • Complete job-related training courses and/or seminars, as may be required for the job and/or assigned by Manager.
  •  

What you bring to the table:

  • Eagerness to learn selling motions for facilities category.
  • Ability to manage multiple projects and personalities.
  • Proven self-starter with energy and motivation to uncover, develop and close sales with ability to work independently with minimal supervision.
  • Ability to sell company values and services, in addition to program features and benefits via phone and internet.
  • Demonstrate strong time management skills.
  • Demonstrate strong verbal and written communication skills.
  • Demonstrate strong interpersonal skills to be able to interact across the different departments including Customers.
  • Ability to balance multiple concurrent responsibilities of varying priorities and to shift focus from one to another with minimal loss of productivity or work quality.
  • Problem Solving Skills with a Customer-Centric mindset.

 

What’s needed- Basic Qualifications:

  • Higher Secondary or Vocational Education
  • 4+ years Sales or sales support work experience
  • 2+ years Facilities experience with concentration in the Coffee Service industry

 

What’s needed- Preferred Qualifications:

  • Proficient in MS Office (Excel, Word, PowerPoint)
  • Knowledge of Salesforce.com
  • Project Management skills

 

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more

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