Manager, Modernization Field Operations

Otis Elevator Company Operations LeaderExciting things are happening at the leading elevator company Otis Elevator Company recently launched the Gen3 Core, our newest member of the Gen 3 product family. Don't miss your opportunity to join our teamOtis Elevator is searching for a highly motivated operations leader to drive productivity and the performance of modernization projects for the branch and customers. This critical leadership role will be responsible for the modernization business, including field operations, customer satisfaction, and overall general business management.Essential ResponsibilitiesDirect, supervise, and lead the performance of field operations for the modernization side of Otis' businessSupervise mechanics and installation teamsAchieve all financial performance targets including profit and working capitalConduct field education training ensuring that will create and maintain a safe working environmentRegularly perform field safety audits, jobsite inspections, and develop site safety/logistics plansCoordinate all material deliveries and issuing purchase ordersMust be able to develop and maintain professional and productive relationships with co-workers, field employees, clients, and others in contact with the jobForecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficienciesAccurately analyze situations and assist in developing contingencies for estimatesEducation / Certifications2-year degree, plus 5 years' experience, or 4-year degree, plus 3 years' experience, or High school diploma or equivalent, with a proven technical elevator background (i.e., apprentice, mechanic, adjustor, etc.)Basic QualificationsAbility to work in a highly team-oriented and dynamic environment Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers Needs to be self-motivated and able to manage many simultaneous projects and responsibilities Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software Strong leadership skills and goal-orientated with strong time management and organizational skillsPreferred QualificationsElevator industry experience or experience leading field level associates/technicians in a similar industryThe range for this role is $105,000 to $160,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Click on this link to read the Privacy Policy and Terms.We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.