Banquet Captain

Overview

Everline Resort & Spa’s Banquet team is looking to hire a Banquet Captain The Banquet Captain is responsible for ensuring the success of the banquets and banquet related food and beverage operations. They must follow the required procedures for handling, cleaning, disposing of food and beverages.

About Everline Resort & Spa

Located in California’s Olympic Valley, Everline Resort & Spa provides a premier mountain getaway to North Lake Tahoe. The resort offers a year-round destination with ski-in/ski-out access to Palisades Tahoe, the third largest ski resort in North America, a championship golf, relaxing spa treatments and a wide range of recreational activities. Our sophisticated lodge environment perfectly complements its rugged surroundings and reflects the spirit of the region.

Our on-site restaurant options include casual dining at Sandy’s Pub, breakfast cuisine at Cascades, a cozy coffeehouse and marketplace at Bearshine Café, delicious Asian-inspired comfort food at the Iron Road Noodle House, and fine dining at Six Peaks Grille. Additional resort amenities comprise our heated swimming pools open year-round, a 150-foot water slide, scenic hiking and biking trails, fly-fishing and cross-country ski centers, and a private ice-skating rink that is available to guests throughout the winter season.

Everline Resort & Spa takes inspiration from the distinct history and experience of the property and is a nod to the historic rail lines that connected throughout the area.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Discounted Palisades Tahoe Ski Pass
• Food & beverage, retail, and spa discounts
• Free rentals on ski gear, ice skates, nordic skiing, and golf course access
• Discounted rooms at Hyatt and CoralTree Properties
• An employee assistance program.
• Paid sick time
• Participation in a 401(k) plan with a company match.

Responsibilities

• Maintains a commitment to customer service and guest satisfaction
• Promotes high associate morale
• Ensures associates meet all established service standards
• Assist the Banquet Management team in proper staffing and scheduling- managing levels to BEOs
• Train and assist with the supervision of staff; including taking necessary disciplinary actions
• Communicate effectively with kitchen staff when food ordering expressing any special needs
• Be familiar with all property amenities and other restaurant menus and hours of operation
• Ensures food and beverage is served while maintaining a consistent presentation and proper temperature
• Delivers food and beverage items to guests
• Provides general resort information for guests
• Offers warm and sincere welcome/farewell for all guests of Everline Resort & Spa
• Maintains an up to date working knowledge of all resort amenities as well as any special events
• Interacts with resort staff in a professional manner
• Up sells other resort services and amenities to guests
• Always maintains a professional demeanor and attitude
• Communicates all pertinent information to the banquets team
• Attends appropriate department meetings
• Resolves guest issues promptly and with great care and effectiveness
• Offers product knowledge of food and beverage to guests
• Maintains constant awareness of safety issues Reports all safety incidents to on-duty supervisor.
• Follows Banquet Event Orders with strong attention to detail
• Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver
• Follows through on lost and found procedures.
• Report any needed repairs immediately to supervisor
• Reports to work on time and according to posted schedule, maintains accurate time records and follows proper standards for issuance of rooms

Qualifications

• Minimum 3 years Banquet or Catering leadership experience required
• At least one year customer service experience required
• At least six months food & beverage experience required
• High school diploma or equivalent required
• Must possess valid OLCC card
• Must possess valid Food Handler’s card
• Must possess RBS tips certification
• Must have valid drivers license and meet company driving requirements
• Must have excellent leadership skills and be a positive example for staff
• Must be able to work in a fast paced environment
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• Must have the ability to deal effectively and interact well with the guests and associates
• Must be knowledgeable and familiar with food and beverage industry
• Must be able to work in a variety of weather conditions (rain, wind, snow, sun, heat);
• Must be able to stand on feet and walk throughout the day,
• Must be able to frequently lift and carry up to 50 lbs;

Wage: $19.00/hr + gratuity