Academic Program Assistant, MS-SLP Program
1 day ago
GENERAL SUMMARY
To provide administrative support to the Program Director/Assistant Program Director concerning all aspects of program operation. The MS-SLP Academic Program Assistant (San Marcos campus) will provide support to the program, as a whole.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Prepare, furnish, and archive relevant information about the program for the website, catalog, accreditation, student and faculty information, and marketing operations.
- Prepare, edit, and proofread documents, ensuring quality of all programmatic documentation and correspondences.
- Coordinate office procedures including, but not limited to, correspondence, appointment scheduling, maintaining program equipment and functions.
- Attend department meetings and any scheduled retreats. Prepare agendas and record minutes and handouts. Distribute minutes on a timely basis.
- Maintain faculty files for the Program Director/Assistant Program Director, process confidential faculty evaluations at the end of each semester.
- Interact with faculty, staff, students, alumni, visitors, or outside agencies to relay University information, policies, procedures, and activities. This includes mail, email, faxes, and telephone messages.
- Prepare, mail-out, and compile data necessary for programmatic functions, accreditation, etc.
- Prepare various types of media for course related materials for distribution to students.
- Assist in planning, coordinating, and setting up for student experiences (e.g., residency weeks and pinning ceremonies).
- Works under the direction of and in collaboration with the Senior Academic Program Assistant on various programmatic duties as assigned.
- Act as a back-up to Senior Academic Program Assistant and/or university Customer Service Coordinator when needed.
- Other responsibilities as assigned.
OTHER DUTIES AND RESPONSIBILITIES
May perform other duties and responsibilities that management may deem necessary from time to time.
POSITION IN ORGANIZATION
Reports to: Assistant Academic Program Director or Program Director
Positions Supervised: This position has no direct reports but may manage student worker schedules and timesheets, if assigned.
TECHNICAL, MANAGERIAL, & PEOPLE SKILLS REQUIRED
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Excellent communication skills, both verbal and written, including communicating with tact and discretion.
- Intermediate to advanced experience with Microsoft Office products such as Windows, Word, Excel, PowerPoint.
- Ability to maintain confidentiality.
- Must have excellent project management skills, the ability to manage competing priorities, and the ability to build and maintain strong partner relationships.
EDUCATION and/or EXPERIENCE
- Minimum of three years of experience as an administrative assistant.
- Minimum of high school diploma or equivalent (bachelor's degree or vocational training in office skills preferred).
- Willingness to work a flexible schedule when required.
- Experience with project management
- Demonstrated ability to establish and maintain positive working relationships with the public, supervisors, students, professional staff/faculty, and co-workers.
TRAVEL
Position may be required to travel.
BUSINESS COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Being Resilient: Rebounding from setbacks and adversity when facing difficult situations.
- Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Drives Results: Consistently achieving results, even under tough circumstances.
- Innovation: Creating new and better ways for the organization to be successful.
- Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
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