Provider Installation Representative 2

Provider Installation Representative 2Become a part of our caring community and help us put health first. The Provider Installation Representative 2 administers the installation of assigned provider accounts. Performs set-up, database loading, and preparation of administrative documents and materials. The Provider Installation Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. Where you come in As a part of the Provider Directory Configuration team, the Provider Installation Representative 2 will be responsible for building forms as one of their main tasks; typically completed in June and July each year for the following year. The provider information must be maintained and remain accurate, so our members have a positive experience in obtaining the needed information for their wellbeing; therefore, this team reviews the directories (in PDF form) every 30 days. Provider Directory Overview:Input data criteria in DD (Directory Designer)Proof paper directories (recycled every 30 days all year)Submit defects found within directoriesDefect closeouts to be completed after submitted defect has been correctedDashboard reports from IT of potential issues identified by ITResearch providers information identified by the market and customer service sent via emailCollaborate with IDC (Internet Directory Creator) team and Directories Team Auditors to achieve a positive member experienceWhat Humana offers We are fortunate to offer a remote opportunity for this job. Our Fortune 100 company values associate engagement & your well-being. We also provide excellent professional development & continued education.Use your skills to make an impact Required qualifications what it takes to succeed:Minimum of 1 year of administrative support and data entryMinimum of 1 year of healthcare related background with an understanding of Medicare and MedicaidMinimum of 1 year of experience in provider data management, provider directory systems or credentialing systemsUnderstanding of healthcare provider types, specialties or network structuresExperience interpreting reports and data extracts to identify trends or discrepanciesExperience using multiple computer applications simultaneouslyA positive, proactive attitude with a passion for consumer experienceSelf-starter with excellent time management skillsWork well independently and as a teamComfortable with constant process changes/adapting to new processesSelf-starter with excellent time management skills with attention to deadlines and ability to prioritize tasksPrior experience using Microsoft Office programs, including Word, Excel, OneNote PowerPointMust meet Humana's work at home connectivity requirementsHours Dependent on candidate location. Monday Friday, first 90 days 7:00am 3:30pm. Flex time available after probation. Department operating hours 6am 6pm but must log in by 9:00am. 40-hour work weeks with potential overtime June October based on business needs.Training Remote with camera, 4-5 weeks classroom style instruction with a trainer working tasks.Preferred qualifications:Experience in the following systems: DD (Directory Designer), qTest, HPAS, Wicket, APEX, PMPD Provider Search, PAAG (Provider At A Glance), CAS (Claims Administration System), Mentor experienceProvider installation/directory, provider data operations, data management, configuration, or similar transferable discipline covering Medicare and Medicaid lines of businessPrior work experience in a fast paced, metric driven settingExcellent communication skillsAttention to detail with a focus on qualityAdditional information - how we value you:Benefits starting day 1 of employmentCompetitive 401k matchGenerous paid time off accrualTuition reimbursementParent leaveInterview format As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.Travel While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled weekly hours 40Pay range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $43,000 - $56,200 per year.Description of benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application deadline: 11-13-2025About us Humana Inc. (NYSE: HUM) is committed to putting health first for our teammates, our customers, and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal opportunity employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services.