Director of Operations

2 weeks ago


New York, United States Keller Executive Search Full time

Director Of OperationsThis is a position within Keller Executive Search and not with one of its clients. The Director of Operations in New York builds strong operational governance for Operations, partnering with stakeholders to improve performance, quality, and candidate and client experience.

Key Responsibilities

Manage budgets, vendors, and resource planning for the Operations function. Define and execute the Operations strategy aligned with business priorities and service standards. Present insights and recommendations to leadership, translating data into practical action. Ensure adherence to internal policies, quality standards, and relevant regulatory requirements.

Establish KPIs, dashboards, and operating rhythms to track outcomes and drive continuous improvement. Partner with sales, delivery, research, and leadership teams to streamline workflows and remove friction. Lead, coach, and develop a high-performing team, setting clear goals and accountability.



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