Credit Collections Manager
2 weeks ago
Since its inception, the company has shown a profound grasp of the ever-changing landscape, acknowledging the significance of delivering outstanding and pioneering products. Firmly grounded in the rich heritage of Italian manufacturing excellence and an innovative perspective on the fusion of eyewear and fashion, they have transitioned from a humble "artisanal workshop" to establish themselves as prominent global leaders in the eyewear industry.
Summary:
The Credit & Collections Manager is responsible for the strategic management and the day-to-day operations of the Credit and Collections Department. The Credit and Collections Manager will manage the collections team with the responsibility for establishing and meeting monthly collections targets, new account processing, credit limit reviews, customer negotiations, past
due accounts, policies and processes.
Essential Duties and Responsibilities:
- Lead the Credit and Collections team, establish and monitor monthly department and individual collection goals, based on measurable results
- Manage the day-to-day operations of the Credit and Collections team and be the go-to person for the day-to-day operational support of the team, provide guidance, analysis and resolve issues
- Lead the team to peak performance, streamline processes, drive change, generate efficiencies and establish, improve and document credit and collections related processes and controls in alignment with Company policies
- Strong leadership experience with an analytical, collaborative, and positive mindset
- Support cash management and cash applications
- Make determinations on credit lines and terms of payment
- Conduct analysis and full understanding of customer base and related risk, review hold and blocked lists
- Manage accounts receivable aging and bad debt reserves and write-offs
- Manage the interaction and communication with credit and collections agencies
- Evaluate proper staffing levels and facilitate the staffing, training, motivation and development of the team
- Other duties as assigned
Work Experience and Education Requirements:
- BA/BS in Accounting
- Minimum of 5 years hands-on credit collections experience in a fast-paced target driven business
- Minimum of 3 years AR and Collections managerial experience, managing teams of 5 or more, improving the AR and collections of complex high-volume businesses
- SAP systems experience strongly preferred
- Cash management experience a plus
Skills/ Competencies:
- Preferred Excel skills in pivot tables, Vlookups and spreadsheets
- Strong communication, interpersonal, detail and team oriented, problem solving skills
- Demonstrated leadership and motivational skills
- Analytical and organizational abilities
- Solid time management and multi-tasking capabilities
- High level of professionalism
- Sound judgment, with ability to make measured risk decisions
Work Conditions/ Environment
- Hybrid Schedule
- Monday, Tuesday and Thursday onsite/ Wednesday& Friday are remote work days.
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