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Trust Officer

2 months ago


Wilmington, United States Wilmington Savings Fund Society Full time

Job Description

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose.

The Trust Officer will be responsible for daily administration of personal trust accounts of moderate to high complexity, profile, and/or volume; providing high level service delivery to Delaware Advantage trust and agency clients, advisors, intermediaries and other qualified referral sources and distribution channels.  The incumbent will manage personal accounts and relationships; perform all tasks necessary for proper risk-adverse administration of trust, investment management, custody, or IRA accounts. This position entails internal and external (client) communications, including participation in client meetings; knowledge, understanding and application of fiduciary principles; knowledge of securities processing and clearing; knowledge of trust & accounting systems and technology to support recordkeeping and payment history; and interface with Trust Operations Service Partners and other internal parties.

Job Responsibilities:

  • Knowledge of Delaware trust laws and statutes; Adherence to client selection process.
  • Professionally communicate with clients, advisors, referral sources, and internal associates; Maintain close communication with clients, outside advisors, and internal associates by telephone, email, and correspondence
  • Manage personal trust accounts and relationships, including those of high-net worth individuals; Compliance and legal projects as required;
  • Support other duties that may arise from time-to-time

Minimum Qualifications:

  • Bachelor's degree or equivalent work experience is required; CTFA or matriculating toward, or equivalent designation preferred.
  • Minimum of five (3) years’ experience in trust or trust-related financial or other client focused services. 
  • Proficiency in MS Office and SEI Trust 3000 or similar trust accounting systems.
  • Must possess an intellectual curiosity and passion to succeed, analytical and problem-solving skills, detail orientation and the ability to communicate effectively with internal and external clients.
  • Skill set requirements include seasoned experience with trust & accounting recordkeeping systems; trading systems; technical expertise in accessing trade and confirm information from third party websites;
  • Strong organizational and interpersonal skills

WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@wsfsbank.com.

WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.