SENIOR PROGRAM ANALYST I

Senior Program Analyst IThe Florida Department of Revenue's Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.Job Summary: This is a Senior Program Analyst position in the Department of Revenue's Child Support Program Operational Procedures and Training (OPT) process, reporting to the Intra-Departmental Projects Administrator. It is a highly responsible position that will serve as Process Owner and Project Lead for Procedures and Training initiatives, coordinate project activities, act as Editor supporting the procedures and training teams' publications and manage the process' operational plan and reports. Duties also include providing independent and complex consultative functions, researching, and recommending methods of implementing changes and improving processes.Minimum Requirements:Currently employed with the Florida Department of Revenue.Two years of experience leading teams and managing projects with deadlines.Two years of experience researching and analyzing information and making recommendations for process improvements.Two years of experience communicating with diverse audiences through a variety of methods.Three years of experience writing technical documents, procedures, or other instructional material in a work environment.Three years of experience proofreading, editing and providing quality assurance of other's written material in a work environment.Two years of experience developing, maintaining, and analyzing reports.Substitutions: A degree in English, Linguistics, Writing, Communications or similar may substitute for the requirements on a year per year basis.Preferences:Two years of experience teaching, instructing or coaching others.One year of project management experience or project management certification.Two years of experience in the Child Support Program.Special Notes:There is no skills verification test, however there is a work sample exercise immediately following the interview. Candidates will be provided the details when they are invited for an interview.The applicant selection criteria (ASC) screening tool has been administratively approved. Those applicants who have met the minimum qualifications and with the greatest points accumulated via the ASC scoring will be selected for interview.This position is part-time telework eligible.Salary: $57,457.56 - $80,595.72.Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.Additional Information You Need to Know:Future vacancies may be filled from this advertisement for a period of up to six months.You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.Veterans' Preference. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements.