Retail Sales Associate

divh2Retail Sale Associate/h2pSince 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today./ppRetail Sale Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the New Balance brand./ppMajor responsibilities include:/pulliProvide customer service using proper selling techniques, product knowledge, and the GUEST service model:/liulliGreet and make customer contact/liliUnderstand the customers needs/liliEducate the customer on product features and benefits/liliSolve any customer problems/answer any questions/liliTransact the sale through suggestive selling, multiple selling, and effective closing/li/ulliCorrectly measure and fit customers with appropriate NB product/liliInform customers about any promotions we have running/liliKeep the floor always looking its best neat, organized, and well stocked/liliMake sure items are labeled and price marked properly/liliProtect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc./liliFollow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses/li/ulpRequirements for success include:/pulliMust be 18 years of age or older/liliShould be a people person/liliPast retail experience preferred, but not necessary/liliStrong customer service and verbal communication skills/liliDemonstrated ability to flourish in a team environment/liliFamiliarity with cash register functions/liliAbility to quickly perform basic math/liliWillingness to work a flexible schedule that may include weekends and holidays/liliAbility to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)/li/ulpRegular Associate Benefits/ppNew Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs that encourage our associates to grow personally as they develop professionally. Youll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword its part of our culture./ppTemporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount./ppPart time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount./ppEqual Opportunity Employer/ppNew Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran./p/div