Senior Manager Infrastructure Service Delivery
3 weeks ago
Job SummaryThis position is responsible for leading 24x7 operations infrastructure support services of all non-production and production environments in the area of responsibility. Driving the use of analytics to improve service, availability, and customer interactions; driving incident resolution and issues escalated by vendors. Transitioning knowledge from design/build teams; driving operational vendor performance management.Required Job Qualifications:Bachelor's degree and 7 years' Information Technology experience OR 11 years' Information Technology experience.3 years in IT Infrastructure and Operations management and/or leadership.Experience in ITIL v3 framework.Experience in ITSM systems.Customer service oriented.Adaptability and ability to introduce/manage change.Drive conflict management in high pressure situations.Performance/metrics-driven decision making.Problem solving/analytical thinking.Experience in supplier management.Decision making and negotiation.Employee development.Incident management.Problem Management / RCA.Preferred Job Qualifications:Bachelor degree in Information Technology or Engineering.Continuous improvement.Knowledge of required technologies (including 3rd party solutions).Pay Transparency Statement:At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings.The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.HCSC Employment Statement:We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.Base Pay Range $110,000.00 - $198,600.00. Exact compensation may vary based on skills, experience, and location.
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Infrastructure Service Delivery Analyst
1 week ago
Nashville, United States Health Care Service Corporation Full timeAt HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.Join HCSC and be part of a purpose-driven company that will invest in your professional development.Job SummaryThis position is responsible for building...
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Infrastructure Service Delivery Analyst
7 days ago
Nashville, Tennessee, United States Health Care Service Corporation Full time $60,000 - $133,400 per yearAt HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.Join HCSC and be part of a purpose-driven company that will invest in your professional development.This position is responsible for building and...
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Senior Terraform/GCP Infrastructure
1 day ago
Nashville, Tennessee, United States DMV IT Service Full timeJob Title: Senior Terraform/GCP Infrastructure & Data EngineerLocation: Nashville, TNEmployment Type: ContractAbout Us:DMV IT Service LLC, founded in 2020, is a trusted IT consulting firm specializing in IT infrastructure optimization, cybersecurity, networking, and staffing solutions. We partner with clients to achieve technology goals through expert...
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Nashville, United States Alfred Benesch & Co. Full timeA professional services firm is seeking an experienced Alternative Delivery Project Manager in Nashville to lead infrastructure projects. The role requires a minimum of 12 years in project management, particularly in alternative delivery models like Design-Build. The successful candidate will cultivate client relationships and manage project budgets. This...
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Nashville, TN, United States Alfred Benesch & Co. Full timeA professional services firm is seeking an experienced Alternative Delivery Project Manager in Nashville to lead infrastructure projects. The role requires a minimum of 12 years in project management, particularly in alternative delivery models like Design-Build. The successful candidate will cultivate client relationships and manage project budgets. This...
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Nashville, TN, United States Alfred Benesch & Co. Full timeA professional services firm is seeking an experienced Alternative Delivery Project Manager in Nashville to lead infrastructure projects. The role requires a minimum of 12 years in project management, particularly in alternative delivery models like Design-Build. The successful candidate will cultivate client relationships and manage project budgets. This...
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Nashville, TN, United States Alfred Benesch & Co. Full timeA professional services firm is seeking an experienced Alternative Delivery Project Manager in Nashville to lead infrastructure projects. The role requires a minimum of 12 years in project management, particularly in alternative delivery models like Design-Build. The successful candidate will cultivate client relationships and manage project budgets. This...
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Nashville, TN, United States Alfred Benesch & Co. Full timeA professional services firm is seeking an experienced Alternative Delivery Project Manager in Nashville to lead infrastructure projects. The role requires a minimum of 12 years in project management, particularly in alternative delivery models like Design-Build. The successful candidate will cultivate client relationships and manage project budgets. This...
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Nashville, TN, United States Alfred Benesch & Co. Full timeA professional services firm is seeking an experienced Alternative Delivery Project Manager in Nashville to lead infrastructure projects. The role requires a minimum of 12 years in project management, particularly in alternative delivery models like Design-Build. The successful candidate will cultivate client relationships and manage project budgets. This...
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Nashville, TN, United States Alfred Benesch & Co. Full timeA professional services firm is seeking an experienced Alternative Delivery Project Manager in Nashville to lead infrastructure projects. The role requires a minimum of 12 years in project management, particularly in alternative delivery models like Design-Build. The successful candidate will cultivate client relationships and manage project budgets. This...
