Patient & Customer Experience Specialist

2 weeks ago


Glen Cove, United States Northwell Health Full time

Northwell Health - 101 St Andrews Lane [Medical Office Assistant / Scheduler] As a Patient & Customer Experience Specialist at Northwell Health, you'll: Provide exceptional customer service to patients and their families; Address inquiries, resolve complaints, and ensure a positive experience; Collaborate with healthcare professionals to coordinate patient care and facilitate smooth transitions; Conduct patient satisfaction surveys and analyze data to identify areas for improvement; Develop and implement strategies to enhance patient satisfaction and engagement...Hiring Immediately >>



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