Field Service Technician

1 day ago

Elk Grove Village, United States Quanta US Full time

About the Company:

A leading manufacturer specializing in heating element production machinery, terminal pins, and terminal pin machinery, committed to innovation and excellence in the industrial machinery sector.


Job Summary:

We are seeking a highly skilled and motivated Field Service Technician to join our team. The ideal candidate will have a strong background in industrial machinery maintenance and repair, excellent problem-solving skills, and a passion for customer service. The Field Service Technician will be responsible for installing, troubleshooting, repairing, and maintaining a variety of industrial machinery at customer sites. This role requires extensive travel and the ability to work independently.


Key Responsibilities:

  • Install, maintain, and repair industrial machinery and equipment at customer sites.
  • Perform preventive maintenance to ensure optimal performance and longevity of equipment.
  • Troubleshoot and diagnose mechanical, electrical, hydraulic, and pneumatic issues with machinery.
  • Collaborate with customers to provide technical support, training, and guidance on equipment usage and maintenance.
  • Maintain detailed service records, including work performed, parts used, and customer interactions.
  • Respond promptly to service calls and emergencies to minimize equipment downtime.
  • Provide feedback to the engineering team on recurring issues and suggest improvements to enhance equipment reliability.
  • Ensure compliance with all safety protocols and company policies while on-site.
  • Manage inventory of tools, parts, and supplies needed for service tasks.
  • Travel to various customer locations as required, sometimes on short notice.


Qualifications:

  • High school diploma or equivalent; technical or vocational training in industrial maintenance, electrical engineering, or a related field preferred.
  • Minimum of 3 years of experience as a Field Service Technician or in a similar role within the industrial machinery sector.
  • Strong knowledge of mechanical, electrical, hydraulic, and pneumatic systems.
  • Proficiency in reading and interpreting technical manuals, schematics, and blueprints.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and customer service skills.
  • Ability to work independently and manage time effectively.
  • Willingness to travel extensively, including overnight stays, as required.
  • Valid driver's license and a clean driving record.
  • Ability to lift and move heavy equipment, work in various environments, and stand for extended periods.


Offer:

  • Competitive salary.
  • Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Opportunities for professional development and career growth.

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