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Information Technology Operations Lead
2 months ago
Job Title: IT Operations Lead
Skills: O365 Services, End-user Operating Systems, Collaboration Tools, Switching & Routing
Experience: 8 - 12 Years
Location: Princeton, NJ
We at Coforge are hiring IT Operations Lead with the following skillset:
- Lead the IT Operations team in the USA, coordinating with internal and external stakeholders, including service providers.
- Experience and ability to manage top leadership, project planning and execution, and vendor/service provider management.
- Understanding of Active Directory, Office 365 services, servers, end-user operating systems, collaboration tools, switching, and routing.
- Ability to troubleshoot and resolve technical issues.
- Understanding of IT security compliance and processes.
- SLA adherence.
- Good communication and interpersonal skills.
- Ability to work under stringent timelines.
- Experience and ability to manage top leadership, project planning and execution, and vendor/service provider management.
Minimum Experience:
- 10+ Years
- White Glove Support for Executives & Clients (2+ yrs).
- End User Support: Windows and Mac (10+ yrs).
- Collaboration Suite: Microsoft Teams and Cisco/Webex Video Conferencing (5+ yrs).
- Switching: Cisco LAN and WiFi (5+ yrs).
- Routing and Firewall: Cisco Routers, Firewalls, and Palo Alto UTMs (5+ yrs).
- Security: ISMS Framework (ISO 27001) (5+ yrs).
Please send the updated resume to Venkata.Harsha@coforge.com