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Business Analyst
2 months ago
Business Analyst
Location: Hybrid (Tuesday-Thursday) in Bolingbrook, IL
Pay: up to $44 an hour/ DOE
Our client in the Beauty and Retail space has a need for a Business Analyst This contract role will be for roughly 6 months, 40 hours a week and does require a hybrid schedule out of their offices in Bolingbrook.
Business Analyst Responsibilities:
- Support business partners both internal and external through business requirements, documentation, enhancements, and implementation.
- Support the Merchandising, MP&I, and eCommerce team through the use of the merchandise system to ensure that it is properly functioning, processing data, and results.
- Define system settings to ensure accurate performance and troubleshoot/ solve issues that arise.
- Review and implement changes in the system parameters and formats.
- Address daily tickets and resolve tickets or escalate to the right person.
- Implement consistent processes and resolutions for daily work tickets while adhering to SLA.
- Participate in UAT and troubleshooting of systems like SAP and PIM.
- Assist Master Data team to ensure correct, consistent and complete Master Data that adheres to enterprise data governance fundamentals.
- Work cross functionally with IT to assist in the translation of technical concepts into non-technical terms.
Business Analyst Requirements:
- 2+ years' experience direct work in BA, process improvement/ best practices.
- BA or BS degree.
- Working knowledge of Merchandising, eCommerce, Omni-Channel, and Supply Chain systems and processes.
- An understanding of applied knowledge of applications development methodologies (SDLC).
- Any experience with SAP and PIM/PXM systems would be ideal.