PT Customer Experience Manager
4 weeks ago
Store ManagerThis position would be primarily consisting of closing shifts. Help keep the front end running smoothly, while ensuring an excellent customer experience. This position seeks a customer and sales driven candidate that will work with the FT Customer Experience Manager to achieve goals. Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.Responsibilities include:Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and resultsEnsure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIsPlan and lead the execution of class and in-store events in accordance with Company programsLead the omnichannel processesManage and execute shrink and safety programsAssist with cash reconciliation and bank depositsAssist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as neededAssist with the onboarding of new Team MembersTrain, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-developmentServe as Manager on Duty (MOD)Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for othersAcknowledge customers, help locate the product and provide solutionsParticipate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budgetManage and execute the shrink and safety programsCross train in Custom Framing selling and productionIn select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store ManagerOther duties as assignedPreferred Knowledge/Skills/Abilities:Retail management experience preferredPhysical Requirements:Work Environment:Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
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Center Manager-PT or OT
24 hours ago
Portland, ME, United States Saco Bay PT Full timeOverview Position: Outpatient Center Manager-PT or OT Location: Portland, ME Schedule: Monday through Friday Compensation: Salary up to $100k based on experience Incentives: Sign on bonus up to $10k and student debt repayment Want the opportunity to run your own clinic without the hassle of worrying where your next paycheck will come from? This might be...
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Center Manager-PT or OT
2 days ago
Portland, ME, United States Saco Bay PT Full timeOverview Position: Outpatient Center Manager-PT or OT Location: Portland, ME Schedule: Monday through Friday Compensation: Salary up to $100k based on experience Incentives: Sign on bonus up to $10k and student debt repayment Want the opportunity to run your own clinic without the hassle of worrying where your next paycheck will come from? This might be...
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Customer Experience Manager
3 weeks ago
Portland, United States The Michael's Companies Full timeCustomer Experience Manager page is loaded## Customer Experience Managerlocations: Portland-12255 N Starlight Avetime type: Part timeposted on: Posted Yesterdayjob requisition id: R00298935Store - PORT-JANTZEN BEACH, ORDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the...
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Customer Experience Manager
3 weeks ago
Portland, United States Michaels Stores Full timeStore - PORT-JANTZEN BEACH, ORDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Responsibilities Assist Store Manager in leading and managing adherence to...
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Customer Experience Manager
3 weeks ago
Portland, United States Oregon Staffing Full timeStore ManagerStore - PORT-JANTZEN BEACH, OR Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to...
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Customer Experience Manager
4 weeks ago
Portland, United States Michaels Full timeStore ManagerDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.Assist Store Manager in leading and managing adherence to Standard Operating Procedures...
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Customer Experience Manager
1 week ago
Portland, United States Michaels Full timeStore - PORT-JANTZEN BEACH, ORDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.Assist Store Manager in leading and managing adherence to Standard Operating...
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Customer Experience Manager
3 weeks ago
Portland, United States Michaels Stores Full timeStore - PORT-JANTZEN BEACH, OR Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Responsibilities Assist Store Manager in leading and managing adherence to...
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Customer Experience Manager
4 weeks ago
Portland, United States Portland Staffing Full timeJoin Team UnumWhen you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to...
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Customer Experience Manager
4 weeks ago
Portland, United States Maine Staffing Full timeJoin Team UnumWhen you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to...
