We're Hiring

2 weeks ago


Boston, United States MainStreamTek Corporation Full time

Role: Business Analyst/SME (Custody & Global Payment)

Location: Boston, MA (Hybrid/4 days on site in a week)

Duration: Long Term


Job Description


Candidate should have a strong understanding of the Global Custody and Payments business as well as the various modernization initiatives across markets and Financial Market Utilities. Must have extensive experience conducting Business User Acceptance Testing and demonstrated ability to act as a liaison between operational, project, and technology teams, vendors, and external industry groups working on large-scale cross-platform high-risk projects.


Responsible for:


Actively attain SME level knowledge and understanding of business processes and flows via in-depth analysis of workflows and Standard Operating Procedures

Create, manage and interpret end user requirements and work to meet those needs by working with cross functional teams and follow through to implementation

Provide business requirements and analysis to internal and external clients on current and future state operating models

Lead meetings/workshops to explain and walk through business requirements

Have knowledge of all the required industry testing applicable to State Street’s payments infrastructure e.g. FedWire, CHIPS, Swift Standards, CHAPS, LYNX, RITS, CHATS etc.

Triage, track and report post implementation issues and defects

Be the voice of the business, articulate and champion business requirements

Collaborate across teams to coordinate testing activities across platforms

Clearly and concisely communicate defects and expected results to IT and project partners

Build meaningful and effective relationships with business, project and IT teams across the organization

Assist business teams with implementation planning and support including creation and updates of relevant guides as well as hands on training

Understand, follow and demonstrate compliance with all relevant internal policies and procedures, as well as provide input to further development of best practices


Must have :


Exceptional operational and IT knowledge and understanding of the global payments infrastructure including SWIFT (MT, ISO20022), LYNX/LVTS, CHAPS, FedWire, CHIPS, CHATS, RITS etc.

Understanding of liquidity management principles and processes as it relates to global payment settlement systems and correspondent banking models

Excellent interpersonal and communication skills

Demonstrated ability to manage testing activities in large scale corporate projects and a strong understanding of structured quality assurance practices

Excellent problem solving and analytical skills, attention to detail and organization

Outstanding influencing skills to unify and collaborate with varied teams

Initiative, self-motivation and the ability to work independently

Sense of urgency when performing tasks and projects; ability to respond to shifting priorities

Effectively communicate progress and escalations

Be a team player yet display a culture of individual ownership of tasks


Education & Preferred Qualifications


5-8 years business analysis and testing project experience preferred in Investment banking domain

PC Skills – Microsoft products (Word, Excel, PowerPoint, etc), Jira and Confluence

Can demonstrate in-depth knowledge of payment flows and the SWIFT network


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