Program Manager

Program Manager - Adolescent ResidentialProgram Manager, Adolescent Residential Program Under the supervision of the Chief Program and Operations Officer, the Program Manager is responsible for leadership and oversight of the Adolescent Residential Program to ensure that quality service is being delivered on all levels that encourages resident health and maximizes outcomes. Through the implementation of goals and objectives, the Program Manager will oversee all components of the program that enhance teamwork, team collaboration, communication and program development. The Program Manager will promote the use of the Nurtured Heart Approach, as well as the Attachment, Regulation, and Competency interventions (ARC) in all residential activities with the goal of sustaining a safe and comfortable, trauma-informed environment.Performance Standards:Perform all duties and demonstrate behaviors and attitudes consistent with the Mission Statement and Core Values of the organization, and the Nurtured Heart Approach.Continually participate in building and maintaining positive working relationships through effective communication, performance improvement, and teamwork efforts.Be of good character and reputation; sufficient physical, mental, and emotional health to satisfactorily perform her or his job duties.Actively participate in safety programs of the organization by identifying potential risks and promoting client safety as well as environmental safety.Accomplish individual and team goals and objectives established by supervisor based on prior performance evaluation.Comply with HIPAA guidelines regarding client rights and confidentiality.Comply with documentation and training set forth by Human Resources.Actively participate in CGE's clinical research efforts by ensuring accurate and timely reporting for all assessments and evaluations.Responsibilities:Manage weekly multidisciplinary team conferences.Provide Servant Leadership driven supervision of program staff, utilizing CGE's Performance Management and ensuring policy and procedures are followed.Provide leadership in program development designed to provide a safe, therapeutic, enriching, milieu, including implementation of program policies/procedures.Oversee clinical team and Program Administrator.In conjunction with Program Administrator and clinical staff, oversee delineation and removal of client privileges, discharge planning and termination of care.Ensure the provision of client orientation to facility, schedules, and services.Work with the Program Administrator to develop and oversee policies/procedures, weekly master schedules, and appropriate staffing ratios.Proactively ensure, regularly monitor and coordinate compliance with state, licensing, regulatory, and funding sources.Maintain active awareness of program budget, participate in grant writing and allocation of resources.Maintain records as required by organization policies and regulatory/accrediting agencies.Participate in program evaluation and ongoing efforts to enhance quality of services.Maintain aggregate statistical information on children served.Attend relevant local and state meetings as a representative of the agency.Conduct Unusual Incident Reports through State of NJ online system.Together with the Program Administrator, interview and approve the hiring of all new staff and ensure all onboarding training is completed.Participate in HR disciplinary procedures when appropriate.Build relationships with referring agencies to ensure optimal census.Responsible for ensuring that all staff members receive an annual performance evaluation and meet program compliance requirements.Participate in HR employee relations matters when appropriate.Participate in program, committee, clinical staff and leadership meetings as indicated.Clinical Oversight:Oversee client assessments/intakes to ensure appropriate admission to the program and manage discharge process.Responsible for overall treatment planning.Oversee the delivery of all clinical programs.Oversee Resident Account balances.Provide individual and group therapeutic sessions.Ensure the delivery of proper case management.Provide clinical supervision.Work with Program Administrator to ensure facilitation of residential groups and weekly activities.Manage behavioral concerns and crisis management.Provide support and technical assistance.Oversee and share on call responsibilities.Other:Build and maintain strong working relationships.Work as a member of a team.Work in a consistently professional manner.Perform other duties as directed.Requirements:Master's degree in administration, counseling, social work, or related field with 3 years of experience serving youth in a residential or inpatient hospital behavioral health treatment program of which at least one year is supervisory, ORBachelor's degree in administration, counseling, social work, or related field with 5 years of experience serving youth in a residential or inpatient hospital behavioral health treatment program of which at least one year is supervisory.LAC, LPC, LSW, or LCSW required.CADC/LCADC a plus.Knowledge of grant-funding, required reporting, and ability to assist grant writer with programmatic input for RFPs.Excellent organizational and interpersonal skills.Passion for CGE's mission and purpose.Comprehensive working knowledge of program planning, organizational structure, budgeting, and administrative operations.Team player approach.Strong organizational, project management and problem-solving skills.Ability to be flexible to the daily changing needs within the community.Salary: $90,000 per year.