Free People Store Manager

Store ManagerThe Store Manager will lead and drive sales by taking an Omni channel approach to the retail experience. Their goal is to deliver an environment that is engaging and inspiring to the customer while shaping a strong store culture.Role ResponsibilitiesBrand ExperienceActs as a brand representative reflective of the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customerAdvocates for technology usage and trains the team to transact in the moment to deliver a seamless Omni-channel retail experience; ensures merchandising and display presentations create a compelling atmosphereCultivates an environment of genuine customer connection and encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic wayLeadership + Team ManagementContinuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths; facilitates thoughtful onboarding for all new hires to drive a strong brand, customer and store connectionParticipates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decision-making and multi-tasking capabilitiesPrioritizes employee development to ensure team expertise on product fit and styling to inform and inspire the customer; provides employees with timely and specific feedback to create a culture of action and accountabilityVisual + Business OperationsOversees and contributes to upholding daily operating procedures; responsible for staff scheduling and payroll managementCollaborates with key partners to lead timely and effective execution of visual priorities for the store; interprets Home Office visual direction to impact store's structure, display, merchandising, and outfittingUtilizes company tools to analyze business opportunities within product placement, outfitting, and stock levels; takes initiative to network with local community to have a pulse on fitness and wellness trends for event ideas to drive community connection and salesAdheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the storeCommunication + RelationshipsLeads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supportedFosters a culture of communication and teamwork to ensure a balance between customer service, operational tasks, and visual needs; stays current and responds to interoffice communication while ensuring important company information reaches all levels of the teamEmbraces a culture of development by protecting time with direct reports; proactive in setting goals and delivering feedback for team's personal growthProvides store and departmental insight related to the customer experience and communicates feedback to District Manager and Home Office partners; participates within company and district forums through sharing store specific scenarios and ideasRole QualificationsLove for the FP brand2+ years store leadership experienceProven record of hiring and developing great talentStrong understanding of merchant process and ways it impacts the businessExperience in coaching and conflict resolutionAbility to work flexible hours to meet the needs of the store including nights, weekends, and holidaysThe PerksURBN offers comprehensive perks & benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more For additional information visit https://www.urbn.com/work-with-us/storesPay RangeUSD $69,000.00 - USD $71,000.00 /Yr.EEO StatementURBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.