Investment Operations Associate

3 weeks ago

Cleveland, United States Gries Financial Partners Full time

Job Summary

Gries Financial Partners is an SEC-registered investment adviser (RIA) founded in 1978. We are headquartered in Cleveland, OH with AUM/AUA of approximately $1.6B. We are seeking a dynamic professional to add to our Investment Operations team. The Client Services / Investment Operations Associate will assist with custodial account opening and maintenance requests, trade execution, account reconciliation, maintenance of portfolio management systems, generating quarterly / ad hoc client account statements and any other operations tasks or projects as directed.


Duties and Responsibilities

•Learn intricacies of firm’s portfolio management system and CRM (firm uses Advyzon)

•Work with custodians (mostly Fidelity and Schwab) for new account opening and maintenance requests

•Set up new clients and accounts in Advyzon

•Daily reconcile accounts, especially cash against trades and money movement requests

•Handle money movement requests in accordance with the firm’s policies and procedures

•Enter manual transactions in portfolio management system related to private investments (alternatives)

•Assist with subscriptions, capital calls, redemptions and cash raise requests related to private investments

•Monitor tasks / cases / tickets in CRM as well in emails; effectively prioritize and execute requests

•Monitor client accounts and apply analytical skills to execute trades in the accounts according to firm philosophy, client expectations/requests, and strategy asset allocations

•Understand trading details of firm’s investment vehicles, including initial investment restrictions, share class differences, and fees as they relate to each custodian

•Learn all facets of investment operations to serve as a backup for daily operations within investment management operations as well as other departments as needed


Required Qualifications:

•1 - 3 years of client servicing and/or investment operations experience required within RIA space; experience with portfolio management system and CRM

•Northeastern Ohio native who can work from Cleveland office at least 3 days a week; flexible for exceptional candidate

•Ability to effectively use Microsoft Office products; intermediate to advanced knowledge of Excel required

•Excellent organizational skills with high ethical standards

•Strong attention to detail and deadline oriented

•Able to think strategically and about interconnections between processes

•Strong quantitative and analytical skills

•Excellent oral and written communication skills required

•Must be able to quickly adapt to new systems and learn industry-specific software specific to trading, reporting and operations used by the firm

•Must have a desire to learn about and implement new technology as needed

•Someone who is a self-starter, takes initiative and is excited about taking a project from conception to completion

•Ability to identify, meet, and follow through with internal and external client needs

•Ability to think strategically to improve internal client service systems or procedures; must have a mindset for constant improvement


Preferred Qualifications:

•Experience with Advyzon or a similar portfolio management system and CRM is strongly preferred

•Private investments (alternatives) experience related to subscriptions, capital calls, redemptions and updating transactions (distributions, market value updates, etc.) in Advyzon

•5 or more years of successful client service or operations experience; preferably finance operations within wealth management or other financial institutions

•Experience with RMDs and portfolio rebalancing and model maintenance

•Series 65 or equivalent certification

•Bachelor’s Degree preferred, ideally in business or related field

•Project management experience


 Personal Characteristics:

•Must be a good listener and able to follow instructions accurately

•Able to learn from mistakes with the goal of never repeating them

•Have a client-first attitude with a keen focus on delivering service beyond expectations

•Possess a keen eye for detail and are accurate, organized, and can set priorities appropriately

•Are tech savvy and can quickly learn new software, platforms, and tools

•Exhibit strong ethics and dedication to maintaining high confidentiality of firm and client data

•Are responsive and effective communicators, verbally and in writing, who build trusting and supportive relationships with all levels of firm employees, as well as with clients

•Are highly professional and mature and will serve as a positive role model for their team


Salary and Benefits

•Supportive, flexible, people-oriented culture and a professional yet family atmosphere

•Individual contribution and innovation are encouraged and recognized

•Personal and career development opportunities

•Competitive compensation package commensurate with experience

•Incentive Plan

•Investment management and financial planning services

•Benefits including dental and healthcare; 401(k), flexible PTO and STD/LTD

•Financial support for professional accreditation/continuing education requirements may be available


Send your resume, reason for looking for a new role and US citizenship status to careers@gries.com

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