Business Office Director

Business Office Director at Mattison CrossingAs Business Office Director, you'll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.Your Role:As the Business Office Director, your role includes overseeing the financial, billing, payroll, and human resources functions of the community. You will manage the business office staff, maintain compliance and accuracy in all processes, and provide exceptional service to residents, families, and team members.Position Highlights:Status: Full TimeSchedule: Exempt role; typically 8:00/9:00 a.m. 5:00/6:00 p.m., 4050 hours per weekLocation: Freehold, NJRate of Pay: $70,000$75,000 annuallyBonus Eligibility: 10% Annual Bonus (10% Critical Position)Why You'll Love This Community:Mattison Crossing offers a collaborative environment where the Business Office Director plays a vital role in supporting both residents and operations. With engaged regional leadership, a structured business office team, and evolving systems that support efficiency and growth, this role provides the opportunity to make a meaningful impact while working closely with community leadership in a stable, resident-focused setting.What You'll Do:Oversee business office operations, including billing, collections, accounts payable, payroll, and resident accountsPrepare, reconcile, and maintain accurate financial records, including cash controls, bank reconciliations, journal entries, and financial statementsCollaborate with department leaders to assign and track departmental expenses and budgets; prepare financial and management reports as neededMaintain resident, vendor, team member, and financial files in accordance with policies and compliance requirementsPartner with residents and families to resolve billing and collection matters professionally and accuratelyLead community human resources processes including recruitment, onboarding, orientation, benefits administration, payroll, and record maintenanceGuide department leaders on employee relations, policy compliance, and performance managementOversee employee engagement and safety initiatives, including appreciation programs, safety committee leadership, and workplace injury reportingConduct exit interviews and prepare regular reports for community leadershipSupervise, train, and coach business office staff, ensuring accuracy, compliance, and timely completion of all processesEnsure corporate policies and internal controls are consistently appliedPerform other duties as assigned to support community operationsQualifications:2+ years of applicable experience required, senior living experience desiredExperience in business office management, payroll, or human resources strongly preferredStrong organizational and leadership skills with attention to detail and accuracyProficiency in financial systems, human resources information systems, and Microsoft Office applicationsAbility to manage multiple priorities while maintaining confidentiality and complianceExcellent communication and interpersonal skills for working with residents, families, and team membersWhy Join Us?Enjoy a comprehensive benefits package medical, dental, vision, PTO, 401(k) and more for eligible positionsThrive in a purpose-driven environment that puts residents firstJoin a collaborative, supportive leadership team that values your voiceBuild meaningful connections and create lasting impact for residents and their loved onesBenefits You'll Enjoy:Competitive wagesEarly access to earned wages before paydayFlexible scheduling options with full-time and part-time hoursPaid time off and Holidays (full-time)Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)401(K) with employer matchPaid trainingOpportunities for growth and advancementMeals and uniformsEmployee Assistance ProgramAbout Discovery Management Group:Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide.Equal Opportunity Employer:We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/VA Note to Applicants:This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.Agency Policy:We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.Employment Scam Warning:We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.