Customer Service
4 weeks ago
Whole Foods Market SupervisorAt Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery and pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.Job ResponsibilitiesDelivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.Establishes clear expectations for balancing in-store customer service and completing online orders.Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.Seeks awareness of relevant competitors and industry trends.Ensures an effective and efficient response to customer questions, requests, and/or concerns.Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.Maintains Team Member safety and security standards.Ensures compliance with relevant regulatory rules and standards.Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.Maintains cleanliness of workspaces including staging area and coolers.Maintains security of equipment, e.g., MSRs, phones, currency counters.Proactively identifies process improvement opportunities.Consistently communicates and models WFM core values, leadership principles, and supports goals.Job SkillsAbility to perform task management, balancing dynamic customer flows.Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).Excellent interpersonal, motivational, team building and customer relationship skills.Capable of teaching others in a positive and constructive manner.Proficient with email, Microsoft Office, and operations-related applications.Qualifications12+ months retail experiencePhysical Requirements/Working ConditionsMust be able to lift 50 lbs.In an 8-hour workday: standing/walking 6-8 hours.Hand use: Single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting, and reachingExposure to FDA approved cleaning chemicalsExposure to temperatures 90 degrees FahrenheitAbility to work in a wet and cold environment.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
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Customer Service
1 week ago
Little Rock, Arkansas, United States U-Haul Full time $35,000 - $55,000 per yearLocation:6501 Geyer Springs Rd, Little Rock, Arkansas 72209 United States of AmericaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Customer Service Representative
4 days ago
Little Rock, United States Pizza Hut Full timeCustomer Service Representative As a Customer Service Representative (CSR) or Hostess at Pizza Hut, you are the first point of contact for our customers, ensuring they receive exceptional service from the moment they place an order. Your role is essential in handling customer inquiries, processing orders accurately, and making sure our guests feel valued....
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Customer Service/Sales
2 weeks ago
Little Rock, United States Home Depot (Retail) Full timeCustomer Service/Sales | Home DepotPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will...
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Customer Service Representative
1 week ago
Little Rock, United States Pizza Hut Full timeCustomer Service Representative20501 Arch Street, Little Rock, AR ID#P1-1833479-1As a Customer Service Representative (CSR) or Hostess at Pizza Hut, you are the first point of contact for our customers, ensuring they receive exceptional service from the moment they place an order. Your role is essential in handling customer inquiries, processing orders...
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Customer Service Manager
3 weeks ago
Little Rock, United States Vestis Full timeCustomer Service ManagerA Customer Service Manager (CSM) ensures that the assigned team of Customer Service Representatives (CSR'S) in his/her service area work in accordance with company safety guidelines in a productive and efficient manner also that the delivery vehicles and equipment are clean, maintained and used in a safe manner. Responsible for...
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Customer Service Associate
3 weeks ago
Little Rock, United States Arkansas Staffing Full timeCustomer Service AssociateModels and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers...
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Customer Service/Sales
4 hours ago
Little Rock, United States Home Depot Full timeCustomer Service/Sales | Home Depot Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will...
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CUSTOMER SERVICE SPECIALIST
2 weeks ago
Little Rock, United States Arkansas Jobs Full timeCustomer Service SpecialistThe Customer Service Specialist is responsible for providing exceptional customer service to taxpayers and the public regarding state tax inquiries, payments, child support, or other related services. This position involves assisting customers both in person and via phone, email, and other communication channels. The successful...
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CUSTOMER SERVICE SPECIALIST
2 weeks ago
Little Rock, United States Arkansas Jobs Full timeCustomer Service Specialist The Customer Service Specialist is responsible for providing exceptional customer service to taxpayers and the public regarding state tax inquiries, payments, child support, or other related services. This position involves assisting customers both in person and via phone, email, and other communication channels. The successful...
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Customer Service Representative
3 weeks ago
Little Rock, United States Elwood Staffing Full timeWe are currently seeking a highly motivated and customer-focused Customer Service Representative to join our team. This position plays a vital role in supporting our customers and representing our brand with professionalism, empathy, and clear commun Customer Service, Customer Service Representative, Representative, Retail, Staffing, Service