Front Desk Supervisor
2 weeks ago
Job TitleFront Office SupervisorLocationHouston HotelDiscover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer.The Omni Houston Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match.Job DescriptionThe role of the Front Office Supervisor is to ensure the appropriate checking in and checking out of guests in a courteous and professional manner while maintaining four star/four diamond standards. Additionally, he/she will be responsible handling guest issues and forwarding along as needed.Responsibilities To be thoroughly acquainted with all check-in policies and procedures. To be experienced with various guest scenarios. To be familiar with all technical equipment related to the Front Desk. To be familiar with all hotel facilities and offerings. To understand the influence and importance of all departments on the Front Desk. Responsible for the training of new associates. Must be familiar with shift checklist and be able to run the desk in absence of the Assistant Manager. Understand and be able to perform rooms control duties. Broad knowledge of Epitome, Synergy and Vingcard systems. Familiar with all reservation special packages. Understand all radio codes and emergency procedures.Any other duties assigned by management.QualificationsPrevious cash handling experience preferred.Must have prior hotel front office experience in a luxury hotel.Ability to stand for prolonged periods of time is required.May require working overnight shift, working weekends and potentially holidays.Computer Skills (Synergy, Nucleus, Epitome, Vision, GoConcierge, Microsoft Office) strongly desired.Attain a high propensity for customer service.Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statementIf you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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Front Desk Supervisor
2 weeks ago
Houston, TX, United States Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Full timeThe Crowne Plaza Houston Medical Center Galleria is hiring a Front Desk Supervisor. The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure prompt, efficient, and courteous service to guests, that all guests' needs are met during their stay, and to deliver the highest levels of guest...
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Front Desk Supervisor
2 weeks ago
Houston, TX, United States Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Full timeThe Crowne Plaza Houston Medical Center Galleria is hiring a Front Desk Supervisor. The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure prompt, efficient, and courteous service to guests, that all guests' needs are met during their stay, and to deliver the highest levels of guest...
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Front Desk Supervisor
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Houston, United States Omni Barton Creek Resort & Spa Full timeFront Office SupervisorThe role of the Front Office Supervisor is to ensure the appropriate checking in and checking out of guests in a courteous and professional manner while maintaining four star/four diamond standards. Additionally, he/she will be responsible for handling guest issues and forwarding along as needed.Responsibilities:To be thoroughly...