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IT & ERP Administrator

2 months ago

Solon, United States Robert Half Full time

The “IT Site and ERP administrator” is the main local IT contact he is performing the following tasks, per categories:


ERP administration:

  1. Manage the local ERP (SAP BusinessOne)
  2. Identify, troubleshoot, and resolve technical issues, including system errors and bugs, to maintain system integrity and user satisfaction. Document issues and resolutions.
  3. Translate business requirements into configuration items, through robust change process and communication
  4. Support the users in their duties, by training, expertise sharing and strong personal involvement
  5. Maintain, Improve and develop reports on ERP data
  6. Implement new configurations and updating existing ones
  7. Establish and maintain user access rights, defining access permissions


Projects

  1. Lead and execute local IT projects in alignment with global IT strategy
  2. Execute local task of global IT projects


IT administration

  1. Guarantee IT best practices adherence
  2. Guarantee IT execution per procedures in medical device manufacturing environment
  3. Identify, troubleshoot, and resolve technical issues, including system errors and bugs, to maintain system integrity and user satisfaction
  4. Escalate issues to external providers when needed
  5. Manage request and Changes
  6. Manage the system environment, overseeing software updates, system enhancements, and ensuring optimal performance and reliability.