Assistant Waterpark Director

3 weeks ago

Round Rock, United States Kalahari Resorts & Conventions Full time

Kalahari Resorts and Conventions delivers a beyond-expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America’s largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.

We are inviting you to apply for our open Assistant Waterpark Director position. In this role, you’ll be responsible for daily park operations, assisting the Waterpark Director in scheduling, training, staffing, adhering to state aquatic code and regulations, and to assist with the overall safety of guests/staff and guest satisfaction.

This is an exempt full-time position, with various work hours and days, based on business needs. This position regularly requires evening and weekend work.

Requirements

  • We do require that you have a background, consisting of a minimum 5 years’ experience in an operational floor supervisory role preferred, with a leadership position in a large water park or recreational facility.
  • Previous lifeguard experience required, along with extensive knowledge of leisure activities, commercial recreation, and/or large waterpark in a “for profit” setting.
  • Significant experience with guest services and conflict resolution.
  • Experience with scheduling and managing labor budget.
  • Experience with Hiring & Retention Initiatives.
  • Basic knowledge of Human Resource law and function.

Physical Demands

  • You must have the ability to pass Kalahari’s lifeguard certification.
  • Must be able to frequently move throughout the waterpark.
  • Must be able to walk, climb or balance; and stoop, kneel, crouch, use hands to finger, handle, or feel; reach with hands and arms.
  • Must be able to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
  • The noise level in the work environment is usually elevated.

Preferred Requirements

  • Certified Pool Operator Certification.
  • P&L Statement knowledge.

This position directly reports to the Waterpark Director.

If your background is what we’re seeking and your personality is one of service to others, please consider joining our growing and industry leading team.

Company Mission

We promise to deliver products and services beyond expectations.

Recruiting Vision

We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.

A Sampling of Our Benefits

Our team enjoys a comprehensive and attractive benefits plan:

  • Promotion from within
  • Mental, Financial, Physical, Work/Life and Career wellness initiatives
  • Educational opportunities
  • Full and varied benefit package available for full-time associates
  • 401(k) with company match
  • Appreciation days, parties, and retention programs
  • Paid time off, dedicated wellness days and holiday pay
  • Discounts and resort benefits

Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America’s Best Midsize Employers, Condé Nast Traveler’s #1 World’s Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting’s Smart Stars Awards, Parents’ Magazine Kids’ Travel Award Winner, and TripAdvisor’s Travelers’ Choice Awards.

Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026).

Kalahari Resorts & Conventions is an equal opportunity employer.

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