Member Experience Advocate
3 weeks ago
Apply
Member Experience Advocate - Universal - SAMC Branch (Dothan) | Full-Time
Dothan, AL
*
Branch Experience
Apply
Job Type
Full-time
Description
We are looking for energetic, driven, service-oriented individual to fill our Member Experience Advocate - Universal position at our SAMC branch. In this role, the Member Experience Advocate - Universal will serve as a full-service liaison between the members and the Credit Union. The Member Experience Advocate - Universal will provide needs based solutions to members, perform transactions, open accounts, resolve issues, originate loans, and manage the lobby. In this role, the Member Experience Advocate - Universal will be offering members a personal experience from the moment they enter the branch, to the moment they leave.
As if working with a fun team of highly talented professionals isn‘t enough, we also offer competitive salaries and a comprehensive benefits program. We don‘t want to brag or anything, but it‘s pretty top notch.
Functions and Responsibilities:
- Responsible for rotating branch duties, including paying and receiving functions.
- Responsible for accurately processing and adhering to Avadian‘s Operations and Protocols.
- Cultivate member relationships and use retail strategies along with Avadian‘s Preferred Way of Selling to develop sales leads and provide needs based solutions to members from Avadian‘s full range of financial products and services.
- Adhere to action plans, goals and objectives, secret shops, corporate initiatives, and training opportunities.
- Explain consumer, mortgage, and business loan products to members, profile members‘ needs, and recommend loan options.
- Support the branch member retention and relationship expansion through regular contact with existing and potential members.
- Maintain a thorough knowledge of all Avadian products and services with the understanding of their features and benefits, as well as their processes, guidelines, and procedures.
- Maintain a thorough knowledge of Avadian‘s client relationship management system (CRM) including referrals, sales and contact events, phone logs, extended information, and reports.
- Request, evaluate, and interpret credit information from Credit Bureau reports to ensure compliance with Avadian guidelines and federal regulations.
- Explain reasons for denials and explore options for members when accounts are denied.
- Possess a good understanding of the consumer loan process, guidelines, and a complete understanding of IRA‘s.
- Balance the branch vault, CDM, and ITC, as necessary.
- Fill in at other branches as needed.
- Prompt and regular attendance is required.
- Perform other duties as assigned.
Requirements
Experience Required:
- One to three years of retail banking experience
- Sales quota experience
Education:
- A high school diploma or GED.
Other Requirements:
- Must be comfortable providing needs based solutions to members.
- Must have a competitive nature and be goal driven.
- Must have the ability to work in a fast paced environment.
- Must have the ability to use online computer systems, organize transactions and accurately manage large sums of money.
- Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism.
- Position will require employee to work on Saturdays from 8:45 a.m. until 12:30 p.m.
Rate: $21 per hour + Comprehensive Benefits Package
Please note - submitting a resume does not guarantee any future action by Avadian Credit Union.
Avadian Credit Union is an Equal Opportunity Employer.
Apply
Avadian Credit Union - South Alabama Branches Jobs
View All Jobs
-
Coffee Shop Team Member
4 days ago
Dothan, Alabama, United States Celebrations Full timeCompany OverviewCelebrations is a dynamic and welcoming coffee shop that prides itself on delivering exceptional customer experiences. As a Coffee Shop Team Member, you will play a vital role in creating a warm and inviting atmosphere for our customers.SalaryWe offer a competitive salary of $45,000 per year, commensurate with experience, to ensure our team...
-
Customer Experience Associate
3 days ago
Dothan, Alabama, United States Which Wich Superior Sandwiches Full timeOverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate at Which Wich Superior Sandwiches. In this role, you will be the primary point of contact for customers, providing an exceptional experience with every interaction.Job SummaryThis is a fast-paced environment where you will work...
-
Customer Service Advocate
5 days ago
Dothan, Alabama, United States Advantage Resourcing Full timeCompany OverviewAdvantage Resourcing is a reputable company that values customer satisfaction and professional development. We are looking for a dedicated team player with a positive attitude, strong attention to detail, and the ability to multitask effectively.Job DescriptionThe ideal candidate will deliver exceptional customer service, accurately handle...
-
Crew Member
4 months ago
Dothan, United States Chipotle Mexican Grill Full timeCrew Member () Description THE OPPORTUNITY WHAT’S IN IT FOR YOU ·Tuition assistance (% coverage for select degrees or up to $5,/year) ·Free food (yes, really FREE) ·Medical, dental, and vision insurance ·Digital Tips ·Paid time off ·Holiday closures ·Competitive compensation ·Full and part-time opportunities ...
-
Experience Coordinator
1 week ago
Dothan, Alabama, United States Ulta Beauty Full timeUlta Beauty seeks a dedicated Experience Coordinator to enhance the guest experience in our salon pro-hair area. As an ideal candidate, you will possess excellent communication skills and be knowledgeable about our products. Key responsibilities include:Job SummaryThe Experience Coordinator plays a vital role in creating an exceptional experience for our...
-
Ulta Beauty Team Member
7 days ago
Dothan, Alabama, United States Ulta Beauty Full timeAs a member of our Ulta Beauty team, you'll play a critical role in providing exceptional customer service and driving sales through effective product recommendations. As a Beauty Advisor, you'll be the face of our brand and will interact with guests daily, building relationships and staying informed about their needs and preferences.To succeed in this role,...
-
Retail Team Member Specialist
1 week ago
Dothan, Alabama, United States Twice Daily Full timeTwice Daily Retail Team Member Job OverviewAt Twice Daily, we are a part of your community and for hundreds of local workers; we are a first job, a fresh start, and a future career path.We want you to be the face of our company. We have been recognized as a top employer for the last six years in a row, so join us to keep the streak alive. Our parent, Tri...
-
Dothan, Alabama, United States Health Advocates Network-Nursing Full timeWe are seeking a highly skilled and experienced Medical Surgical travel nurse to join our team at Health Advocates Network-Nursing. As a key member of our healthcare staff, you will have the opportunity to work on 12 hour night shifts in a fast-paced Medical Surgical environment.**Job Requirements:**To be considered for this position, you must possess a...
-
Restaurant Team Member
3 days ago
Dothan, Alabama, United States Fazoli's Full timeJob OverviewFazoli's is committed to delivering exceptional customer experiences, and we need dedicated team members to help us achieve this goal.Salary InformationThe estimated annual salary for this position is $30,000-$40,000, depending on location and experience.Key ResponsibilitiesWe are seeking individuals who are passionate about providing great...
-
For Travel a Nurse
3 weeks ago
Dothan, United States Health Advocates Network Full timeRN - MS/Tele Registered Nurse -** Health Advocates Network is urgently hiring MS/Tele RNs with at least **2 ** years of recent experience! IMMEDIATE STARTS! + Travel packages up to **$1,793 weekly ** + 12 hour DAY shifts available + Graduate of an Accredited School of Nursing + Competitive pay rates, Referral Bonus, Medical, Dental and Vision. Travel...
-
Licensed Practical Nurse
1 month ago
Dothan, United States LHC Group Full timeSummary We are hiring for a full-time Licensed Practical Nurse with home health experience. At SE AL HomeCare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping...
-
Day Shift Back of House Team Member
3 months ago
Dothan, United States Chick-fil-A Full timeOptional; Simple IRA Investment / Match up to 3%Availability preferred; 5 AM to 5 PMChick-fil-A - Immediate Back of House Team MemberAre you seeking a delicious and rewarding role in the food and beverage industry? Do you thrive in a positive and people-focused setting? If so, are you ready to join our dynamic team?Working at Chick-fil-A as a Back of House...
-
Night Shift Back of House Team Member
6 months ago
Dothan, United States Chick-fil-A Full timeOptional; Simple IRA Investment / Match up to 3%Chick-fil-A - Immediate Back of House Team MemberAre you seeking a delicious and rewarding role in the food and beverage industry? Do you thrive in a positive and people-focused setting? If so, are you ready to join our dynamic team?Working at Chick-fil-A as a Back of House Team Member is more than just a job;...
-
Breakfast Team Member
1 week ago
Dothan, Alabama, United States The Toasted Yolk Cafe Full timeJoin Our Breakfast Team as a Dishwashing ExpertWe are seeking a highly skilled and energetic team member to join our breakfast crew at The Toasted Yolk Cafe. As a dishwashing expert, you will play a vital role in maintaining the cleanliness and hygiene of our kitchen.About Us:The Toasted Yolk Cafe is a fast-growing breakfast and brunch concept with locations...
-
Back of House Team Member
1 week ago
Dothan, Alabama, United States Chick-fil-A Full timeWe are seeking a motivated and reliable individual to join our team as a Back of House Team Member at our East Dothan location.This is a full-time and part-time opportunity, with flexible scheduling available (closed on Sundays). As a valued member of our team, you will have the chance to learn directly from experienced Operators and Leaders, develop your...
-
Travel Nurse RN
3 days ago
Dothan, Alabama, United States Health Advocates Network-Nursing Full timeWe are seeking a skilled and dedicated Travel Nurse RN to join our team in Dothan, Alabama. This is an excellent opportunity for a Med Surg nurse with at least 2 years of recent experience to work on a 13-week contract with a competitive pay rate.About the JobAs a Travel Nurse RN with Health Advocates Network-Nursing, you will have the chance to work in a...
-
Palliative Care Nurse Practitioner
3 days ago
Dothan, Alabama, United States VieMed Healthcare Staffing Full timeAt VieMed Healthcare Staffing, we are dedicated to providing exceptional care to patients facing chronic, complex, and life-threatening conditions. As a Palliative Care Nurse Practitioner, you will play a vital role in enhancing the quality of life for our patients and their families.About the RoleWe are seeking a highly skilled and compassionate Nurse...
-
Seasonal Team Member
7 days ago
Dothan, United States Dirt Cheap Store Full timeWork where you love to shop!We are Channel Control Merchants, an extreme value retailer with a unique, no frills buying experience. We negotiate the best price on closeouts, excess inventory, customer returns & salvage products to deliver excellent deals to our customers. "Excellent Deals, Dirt Cheap!" Come join our team to help our guests have the best...
-
Kitchen Staff Member
3 days ago
Dothan, Alabama, United States The Toasted Yolk Cafe Full timeJob OverviewThe Toasted Yolk Cafe is a dynamic and growing breakfast and brunch concept seeking a highly motivated and detail-oriented individual to join our team as a Dishwasher. In this role, you will be responsible for maintaining the cleanliness of our kitchen, ensuring a smooth and efficient dining experience for our guests.About UsWe are a full-service...
-
Dothan, Alabama, United States Health Advocates Network Full timeWe are seeking experienced MS/Tele Registered Nurses to join our network of healthcare professionals. As a valued member of our team, you will have the opportunity to work on 13-week contracts with competitive pay rates and lucrative travel packages up to $1,793 weekly.Job DescriptionIn this role, you will be responsible for providing exceptional patient...