Open Ended Contract

4 weeks ago


New York, United States Gambit Technologies Full time

L2/3 Executive Support Engineer (Windows & Mac) - Open Ended (2+ year) Contract


Are you ready to take your expertise in desktop engineering and technical support to the next level while making a tangible difference in the world? We have an exciting opportunity that might just be the perfect fit for you.


We are currently seeking a L2/3 Executive Support Engineer (Windows & Mac) to join one of the leading media, technology, and financial institutions in NYC. But this isn't just any ordinary role – it's with a special division dedicated to driving positive change across the globe. From Arts and Education to Environment and Public Health, our mission is clear: to save and improve lives worldwide.


As a L2/3 Executive Support Engineer, you will be at the forefront of our efforts, interfacing daily with C-Level Executives and collaborating closely with internal technology teams. Your responsibilities will include:


  • Providing Tier 2/3 & executive support with efficiency and professionalism to Windows & Mac Users
  • Utilizing desktop management tools such as SCCM, Jamf, and LanDesk for seamless operations
  • Managing Group Policy and Active Directory to ensure efficient system administration
  • Leveraging Cloud services like Azure, G-Suite, and O365 to enhance productivity and scalability
  • Communicating effectively to bridge the gap between technology and business objectives


To thrive in this role, you'll need:

  • 5+ years of experience in desktop engineering and technical support
  • Windows & Mac Experience
  • Proven expertise in desktop security and management tools (SCCM or Jamf)
  • A deep understanding of Cloud services and their integration into enterprise environments
  • Exceptional communication skills to engage with stakeholders at all levels


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