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MSC Source to Pay Manager
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MSC Source To Pay (STP) ManagerAt T-Mobile, we invest in YOU Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employeesJob Overview The MSC Source to Pay (STP) Manager is a senior-level individual contributor in T-Mobile's STP function in the Magenta Service Center (MSC), responsible for end-to-end ownership of complex or high-impact STP processes. This role acts as a subject matter expert and cross-functional liaison, leading operational initiatives, driving process improvements for assigned functions such as sourcing, contracts, procurement, supply chain, invoicing or reconciliations.This position is hybrid and required to work on site at our Overland Park, KS office at least 3 days a week. Fully remote work is not available for this role.Job ResponsibilitiesOwns and Leads STP Process Areas: Independently manages key processes within the STP cycle and serves as the primary point of accountability for performance, accuracy, and compliance.Acts as Subject Matter Expert: Provides deep expertise and process insights to support audits, escalations, and enterprise projects related to specific STP function.Owns end-to-end project management across Source to Pay MSC initiatives by planning, sequencing, and tracking delivery; surfacing risks and decisions; and tailoring communications by audience to keep work moving.Coordinate SME and vendor led training for Procurement by aligning learning objectives; scheduling new-hire, refresher, and continue process improvement sessions; managing logistics and communications; ensuring content quality and branding; and publishing recordings and job aids.Drive Cross-Functional Initiatives: Lead or co-lead process optimization efforts, systems upgrades, and business transformations with minimal oversight.Analyzes and Reports Trends: Performs advanced data analysis and creates reports or dashboards to monitor trends, risks, and opportunities for improvement.Supports Risk and Compliance: Ensures that processes meet internal controls, SOX compliance, and audit requirements; contributes to policy development as needed.Coaches and Guides Peers: Supports the development of Analysts and Sr Analysts by sharing knowledge, offering guidance, and championing process excellence.Partner Across the Business: Collaborate with business leaders, IT, Legal, and other departments to influence strategy and ensure alignment on shared goals.Education and Work ExperienceBachelor's Degree Finance, Accounting, or Business Administration (Preferred)4-7 years - Related experience within a financial, shared services or operational settingKnowledge, Skills and AbilitiesBilling Knowledge of billing processes and systems within a telecommunications environment. (Required)Financial Analysis Ability to analyze financial data and prepare financial reports, statements, and projections. (Required)Data Analysis Proficiency in analyzing large datasets to derive actionable insights and support business decisions. (Required)Microsoft Excel Advanced skills in Microsoft Excel for financial modeling, data analysis, and reporting. (Required)Problem Solving Strong problem-solving skills to identify issues and implement effective solutions within the Source to Pay lifecycle. (Required)Communication Excellent verbal and written communication skills to interact effectively with cross-functional teams and stakeholders. (Required)Process Improvement Experience in identifying and implementing process improvements in financial operations to enhance efficiency. (Required)Collaboration Ability to work collaboratively in a team environment and with cross-functional teams to achieve business goals. (Required)Attention To Detail High level of attention to detail to ensure accuracy in all financial and billing processes. (Required)Adaptability Capability to adapt to changing business needs and technology advancements in the telecommunications industry. (Required)Customer Focus Demonstrates a strong commitment to understanding and meeting the needs of internal and external customers by providing responsive, high-quality service and building effective relationships. (Required)Compliance Consistently adheres to policies, procedures, and regulations while taking ownership for actions and outcomes, ensuring integrity and transparency in all responsibilities. (Required)Work Independently: Demonstrates the ability to manage time, prioritize tasks, and make decisions with minimal supervision while delivering high-quality results. (Required)Growth Mindset: Embraces challenges, seeks out learning opportunities, and adapts to change with a focus on continuous improvement and personal development. (Required)Emotional Intelligence: Applies emotional intelligence in interactions (Required)At least 18 years of ageLegally authorized to work in the United StatesTravel Required (Yes/No): No DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $74,200 - $133,900 Corporate Bonus Target: 15%The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.At T-Mobile, our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs
