Team Manager, Solutions Engineering

Team Manager, Solutions EngineeringBox (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, enterprise architects, and demo engineering. As Solutions Engineering Manager, you mentor, lead and strengthen a team of sales engineers in your region. You partner closely with the area Sales Directors to strategize on accounts, brainstorm creative solutions and help architect a long-term vision for our customers. You are a critical liaison between our customers, our partners and our Product and Engineering teams - providing critical feedback and working on internal projects to deepen our competitive advantage. You are a former (or current) top performer with a consistent track record of mentoring and growing talent in solutions engineering.This individual will lead a team in the West and work with our Mid-Market and Enterprise accounts to retain and expand their Box footprint.What you'll do:Recruit, mentor, and develop the enterprise solutions engineering teamRefine and scale the core solutions engineering processes such as discovery, ideation, technical qualification and proof-of-conceptWork with solution engineers to design, create and present business solutions to prospective clientsManage and drive the technical win to reach the team targetParticipate in the execution of team and cross-functional initiatives set by senior leadershipInfluence strategic account plans for larger clientsProvide advice and response strategy for RFPs; present recommendations and associated benefitsPromote products and Box solutions at regional conferences, forums, and seminarsParticipate in regional industry events/organizations to share your point of viewCollaborate with internal cross functional teams to ensure customer satisfaction and long-term successProvide critical feedback to product and engineering teamsTravel up to 40% to engage with customers and work with team-membersWho you are:4-year degree or equivalent work experience requiredNatural curiosity, and desire to solve problems5+ years of experience in solutions engineering or solution consulting; prior experience in managing a solutions engineering team is desiredDemonstrated success working with Fortune 1000 customersStellar interpersonal and customer relationship skillsExtraordinary presentation skills, with the ability to establish trust across a range of technical and non-technical audiencesAbility to influence technical decision makers and executivesAbility to work as part of a team - hungry, humble, and smartHistory of overachievement of quota in previous rolesBox lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to applyWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.