Practice Coach

Nationwide - Remote Practice Coach - Dental Business Per Diem Position at Benco Dental At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you What's in it for YOU? Flexible/At Home Working Associate Discounts and Community Giveback Programs Caring Family Culture Toward all Associates Certified as a FORTUNE Great Place to Work Opportunities to join resource groups that promote Diversity, Equity, and Inclusion Family owned for 90+ years Position Summary: This Practice Coach - Dental Business Per Diem position is responsible for supporting the growth and ambitions of Benco's customers by delivering Practice Coaching curriculum and services. This role will remotely deliver Benco's Revenue Analysis Consultation (RAC) and business curriculum for in-office coaching contracts (in person at customer locations). They will also execute on-site Practice Assessments to evaluate dental practices, identify opportunities, develop implementation plans, and help secure sales of ongoing coaching contracts. The right fit for this position has robust experience in all aspects of dental practice management and operations; leadership experience a plus. Practice Assessment and Coaching curriculum topics that are assessed and delivered by Business Coaches include: Team and Culture, Systems and Optimization, Facility and Brand, and Growth and Financial Mastery. Do YOU Possess These Skills and Attributes? Outstanding (verbal/written) communication and presentation skills, with the ability to quickly connect to build trust and rapport Strong interpersonal and persuasion skills Ability to quickly grasp relevant concepts that will ultimately be taught to customers Ability to 'read the room' and meet customers/teams where they are, delivering concepts in ways that are relevant and accessible Possess drive and consistency to follow-up on services and coaching deliverables to ensure understanding, compliance, and demonstrated results Skilled in basic computer systems and remote work, with the ability to prepare virtual presentations and deliver them fluently via Zoom/Teams Strong analytical and critical thinking skills, with the expertise to analyze data/feedback and turn in into actionable items Sound grasp on dental scheduling systems, financials, KIPs, and goal-setting Excellent phone and virtual meeting etiquette Openness to learning and growing with a continuous improvement mindset Desire to thrive and collaborate as part of a growing team Strong time management skills with the ability to handle multiple projects and priorities Flexibility is required to accommodate customer schedules Do YOU Meet These Requirements? High School Diploma or equivalent 4-6 years of dental business/practice management experience Ability to travel up to 4 times per month Do These Responsibilities Interest YOU? Evaluate and assess practices to identify strengths and areas of opportunity, helping with coaching contract sales throughout the process Quickly analyze data and team climate in order to present findings and create implementation plans as the foundation of coaching contracts (see summary above for topics) Work with customers and Clinical Coach peers to align on topics and dates for in-person coaching delivery and virtual follow-ups, in accordance with the Coaching and Education department's guidelines on cadence Host monthly calls with clients to check in and take pulse on their improvements; offer tools to help with adoption and accountability Help practices implement systems that optimize patient care and satisfaction while growing revenue and profitability of the practice Drive sustainable, measurable, and profitable growth through rigor and monthly review of the practice KPIs Monitor P&L statements for each practice and develop effective ways to close the gaps between actual performance and company projections Develop and maintain excellent relationships with dental team in order to influence and nurture long-standing relationships Write and deliver comprehensive recaps/progress reports after each customer visit Maintain organized and detailed customer records in accordance with the Coaching and Education department's protocols Help shape and evolve curriculum so that it remains relevant and forward-thinking Maintain customer confidentiality Who We Are: It's our Mission to Drive Dentistry Forward Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930-a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states. We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking "What does the customer want?" If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco. *This position is a field-based / territory-based / virtually- based / remote-based position that does not require consistently reporting to a physical Benco location.