Senior Claims Manager

4 weeks ago

Melville, United States United Public Adjusters & Appraisers, Inc. Full time

Job Title: Senior Claims Manager


Location: Melville, Long Island, NY


Are you a dynamic leader with a knack for managing high-performing teams? Are you driven by a desire to optimize operations and deliver unparalleled customer service? If organizational excellence is your forte, you might be the perfect fit for our Senior Claims Manager role.


About Us:


We are a rapidly expanding public adjusting firm based in a prestigious office building in Melville, Long Island. Our team is composed of passionate professionals dedicated to advocating for our clients’ rights and ensuring they receive the compensation they deserve.


What You’ll Do:


As the Senior Claims Manager, you will:


  • Oversee operational aspects of our claims process, ensuring efficient and effective team performance.
  • Manage assignment and tracking of new claims to adjusters.
  • Implement and monitor strict deadlines for various tasks, driving their successful execution.
  • Coach and mentor team members in optimal claims-handling practices.
  • Uphold and enhance our commitment to superior customer service and communication.
  • Spearhead technology adoption and the enhancement of internal processes and workflows.
  • Set and achieve production goals, maintain accurate metrics, and deliver on scorecard commitments.
  • Facilitate success, remove barriers, and lead organizational changes.


Who You Are:


  • You have at least 10 years of relevant experience in the insurance, accounting, or legal field.
  • Expertise in interpreting property insurance policies and/or legal contracts.
  • Exceptional analytical, communication, and leadership skills.
  • Empathetic and effective mentor and coach.
  • Excellent time management skills and a strong appreciation for structured processes.
  • Proven ability to meet tight deadlines and delegate effectively within a team.
  • A relatable and respectful leader who can inspire and adapt in a fast-paced environment.
  • Experienced in leading strategic changes with proven outcomes.


What We Offer:


  • Competitive salary starting at $120,000/year.
  • Health benefits package.
  • In-depth training and coaching from industry leaders.
  • A professional and supportive work environment in our corporate office in Melville, Long Island, with covered parking included.



Apply Now:


If you’re ready to join a team that values growth, excellence, and customer advocacy, we’d love to hear from you. Please submit your resume and a cover letter explaining why you’re the right fit for this role.



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