Access Analytics, Ambulatory Operations Consultant, Senior Manager

Operations Consulting Senior ManagerAt PwC, our people in operations consulting specialize in providing consulting services on optimizing operational efficiency and effectiveness. These individuals analyze client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimizing operational efficiency and effectiveness. Working in this area, you will analyze client needs, develop operational solutions, and offer recommendations tailored to specific business requirements. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognizing when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: craft and convey clear, impactful, and engaging messages that tell a holistic story; apply systems thinking to identify underlying problems and/or opportunities; validate outcomes with clients, share alternative perspectives, and act on client feedback; direct the team through complexity, demonstrating composure through ambiguous, challenging, and uncertain situations; deepen and evolve your expertise with a focus on staying relevant; initiate open and honest coaching conversations at all levels; make difficult decisions and take action to resolve issues hindering team effectiveness; model and reinforce professional and technical standards, the firm's code of conduct, and independence requirements.The Opportunity As part of the Operations Consulting team you, you manage client engagements and produce solutions that involve healthcare provider industry operations. As a Senior Manager, you lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You collaborate with cross-functional teams to achieve collective goals, develop financial models, and implement new processes and technologies to drive adoption and sustain improvements.ResponsibilitiesLead and manage large-scale healthcare provider projectsInnovate and streamline operational processes for productivityEngage with clients at a senior level to secure project successCollaborate with cross-functional teams to achieve shared objectivesDevelop and implement financial models to support decision-makingIntroduce and sustain new technologies and processesDrive adoption of improvements across the organizationMaintain a focus on operational excellence and continuous improvementWhat You Must HaveBachelor's Degree8 years of experienceWhat Sets You ApartMaster's Degree in Health Administration, Management Information Systems, or Public Health preferredEpic certification in relevant modules (e.g., Cadence, Ambulatory, MyChart)Excelling in healthcare provider or related consultingUnderstanding healthcare provider industry operations and payment systemsConducting thorough assessments of client ambulatory operationsIdentifying opportunities for process enhancement and refinementDeveloping financial models and future state staffing modelsCreating key performance indicators to monitor operational changesCollaborating with cross-functional teams to achieve collective goalsPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance