Senior Manager Coach, Cloud and Core Services Growth Markets

Senior Manager CoachLumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.The role as a Senior Manager Coach within the Lumen Transformation Office will play a critical role in driving strategic execution and cultural transformation across two of Lumen's most significant initiatives: "Bend the Curve" (focused on growth and operational excellence) and "Cloudify" (modernizing the network with cloud-native technologies for scalable, agile, and customer-centric digital services). Reporting into the Transformation Leadership Team, this highly consultative and hands-on position blends coaching, consulting, and cross-functional collaboration to accelerate performance, accountability, and transformation outcomes. As a trusted advisor and change agent, you will partner with leaders and teams across product, sales, marketing, operations, IT, and finance to drive transformation. Your focus will be instilling a growth mindset, fostering high performance and ownership, and ensuring initiatives progress toward strategic goals. You'll work closely with agile teams, executive sponsors, and technical leads to deliver tailored, impactful coaching aligned with Lumen's transformation objectives. While deep technical expertise in cloud technologies isn't required, a solid understanding of cloud concepts and architecture is essential to guide teams through cloudification. This role offers exceptional exposure to senior leadership, strategic initiatives, and cross-functional collaborationideal for professionals eager to expand their influence and impact.The main responsibilities include:Strategic Coaching & InfluenceExecution & ImpactWhat we look for in a candidate:Required:Bachelor's degree in Business, Finance, or related field required; Master's degree or equivalent preferred.8+ years of relevant experience in strategic execution, coaching, or transformation, or 5+ years with an MBA or equivalent advanced degree.Highly adaptable, impact-driven problem solver with a bias for action and creative thinking.Proven ability to lead through complex, fast-paced, and ambiguous business challenges, structuring thoughtful solutions and driving strategic initiatives to deliver results.Strong emotional intelligence with exceptional influencing, relationship-building, and communication skills to build credibility with executives and stakeholders.Demonstrated success in optimizing operational processes, developing strategic business cases, and conducting modeling/sensitivity analysis to achieve financial and performance goals.Strong technical understanding of cloud concepts and architectures is essential for guiding teams through Cloudify initiatives.Preferred:Knowledge of the telecommunications landscape and operating principles.Experience leading or supporting go-to-market teams in sales, marketing, customer experience, or other revenue-generating teams.Key attributes:Change champion adept at influencing and inspiring teams toward transformation.Collaborative, transparent, and skilled at aligning diverse stakeholders around a common vision.Comfortable working across strategic and technical domains, supporting both business and technology-driven change.Compensation:This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors. Location based pay ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional, and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.Equal Employment Opportunities: We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.