Technical Document Specialist

Job Description: Technical Document Specialist (Bilingual- English/Chinese)

**H1B Sponsorships Available**

Jiaherb, Inc. is the largest natural ingredient manufacturer in China. We were founded on the simple principle of providing the highest quality ingredients backed by superior customer service and competitive pricing to the dietary supplement, pharmaceutical, cosmetic, and food & beverage industries. We are committed to offering our customers peace of mind through stringent quality control, perpetual inventory and complete regulatory documentation of all our products. We strive to develop new products in partnership with our clients and introduce more companies to the benefits of working with a large-capacity NSF-GMP-certified supplier.

Duties & Responsibilities

• Create, support, review, update, file and issue controlled documents after full review of analytical raw lab data associated with Product Technical Documents such as COAs, Specs, Allergens etc.
• Act as a liaison between U.S. based sales team and our quality department at our headquarters in China.
• Work daily with Microsoft Excel to transpose lab data and results to create final customer required documentation.
• Accurately review and compare results to internal and customer specifications and standards for products.
• Coordinate and manage 3rd party lab testing as required.
• Maintain and update J-DOC system (Jiaherb Proprietary Internal Document Creation & Management System).
• Proactively identify opportunities to improve the quality of reporting and usability of that information.
• Ensure controlled documents conform with applicable procedures and are maintained to latest revisions; review formats for consistency.
• Perform proofreading, editing, filing, etc. to support the consistency of the company's technical documentation.
• Create and maintain filing systems, both electronic and paper, for all controlled documents. 

Qualifications & Skills

• Fluent in both Chinese and English languages (100% bilingual).
• A Bachelor's degree in Chemistry, Food Science, Biology or any related scientific discipline is preferred and previous experience of at least 1-2 years in a related field is preferred.
• Must have a keen eye for detail, be highly observant, organized, methodical, and possess strong time-management skills.
• Advanced professional skills in Adobe, Microsoft Excel and other Microsoft Office tools are expected.
• Exceptional analytical and conceptual thinking skills are necessary.
• Ability to verify all technical material for consistency and accuracy.
• Practical knowledge of HPLC, UV, HPTLC, FTIR, GC, and Micro Testing is preferred.
• Practical knowledge of SOPs, cGMPs, and current FDA regulations is highly desirable.
• Excellent analytical, problem-solving, and logic-building skills required.
• Exceptional written communication skills are a must.
• Must be flexible and adaptable to change and working hours when needed.
• Ability to work independently in a fast-paced environment under pressure while multi-tasking efficiently.

**Please submit RESUME, COVER LETTER, and COMPENSATION REQUIREMENTS to career@jiaherbinc.com. We will not consider applicants that do not submit these requirements. Please note that only candidates of interest will receive a response. Thank you **