Desk Clerk

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team.We encourage candidates with lived experience to apply. This is an on-site position.The Courtyards at Orange Grove is a 92-unitsupportive housing community. You will also partner with area leadership and resident services staff.Pay: $20.00/hourBenefits:* 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.* Early close Fridays - 3 paid hours off early each Friday.* Health, dental (adult and child orthodontia included), vision, and pet insurance.* Employer paid life insurance.* 403b + match, paid volunteer time, and more.Minimum Requirements: High school diploma or equivalent / General office experience.Knowledge and Skills:* Work with diverse and vulnerable populations who have experienced homelessness.* Answer telephone and greet residents and guests clearly.* Treat a variety of people with respect and compassion.* Maintain confidentiality.* Decide when an incident is an emergency and take appropriate action.* Write messages in a legible fashion.* This is a brief description summarizing the abilities and skills needed for the position.Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.