Customer Service Representative

4 weeks ago

Northampton, United States Redner's Markets Full time

Customer Service ManagerTo provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities.1) Promote customer goodwill by providing high standards of customer service.2) Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards.3) Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum.4) Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures.5) Delegate responsibilities to cashiers as prescribed by store management.6) Conduct training programs for new associates, as well as associates already on board.7) Assist cashiers with price checks.8) Keep store management and scan coordinator informed of all pricing problems.9) Assist customers with returned merchandise, over rings, and overcharges.10) Approve customer checks and enforce check cashing policies.11) Maintain a regular cleaning schedule and overall good housekeeping of the front end.12) Order and control front end supplies (register paper, ribbons, etc.)13) Greet and customers and be observant of people in the store.14) Abide by all company policies as stated in the Employee Handbook.Provide for proper staffing of Service Center and provide proper training for Acting Customer Service Supervisor.Strong oral and written communication skills for dealing with customers, employees, and Vendors.Strong analytical and mathematics skills for conducting accurate audits.Must be knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.Works well as a member of a groupShows intense and eager enjoyment and interestDevoted to a task or purpose with loyalty or integrityInspired to perform well when granted the ability to set your own schedule and goalsInspired to perform without outside help

  • CUSTOMER SERVICE REPRESENTATIVE

    4 weeks ago

    Northampton, United States Packaging Corporation of America Full time

    Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing. Communicate significant information regarding customer accounts/orders Customer Service Representative, Customer Service, Sales Representative, Retail, Representative, Skills

  • SR CUSTOMER SERVICE REPRESENTATIVE

    3 days ago

    Northampton, United States Packaging Corporation of America Full time

    Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing. Communicate significant information regarding customer accounts/orders Customer Service Representative, Customer Service, Sales Representative, Representative, Service Manager,...

  • Warehouse Customer Service Representative

    2 days ago

    Northampton, United States GEODIS Full time

    WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE Shift/Schedule Sunday-Wednesday 6am-4:30pm Wednesday-Saturday 6am-4:30pm Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com!  GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider...

  • Customer Service Representative

    2 weeks ago

    Northampton, PA, United States Redner's Full time

    POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/BookkeeperFLSA STATUS: Non-ExemptJOB SUMMARY: To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities. ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by...

  • Customer Service Representative

    20 hours ago

    Northampton, PA, United States Redner's Full time

    POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/BookkeeperFLSA STATUS: Non-ExemptJOB SUMMARY: To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities. ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by...

  • Customer Service Representative

    1 week ago

    Northampton, United States OriginLab Corporation Full time

    Job Description Job Description OriginLab is a software company located in downtown Northampton, MA. We produce a scientific software sold around the world. Job Description: Process customers’ orders and deliver software license daily Process incoming customer inquiries and pass leads to sales team. Send renewal quotes, follow up on renewals, and...

  • Warehouse Customer Service Representative

    2 days ago

    Northampton, United States Geodis Full time

    Warehouse Customer Service RepresentativeJob Category: OperationsRequisition Number: WAREH049249Location: Northampton, PA 18067, USAShift/Schedule:Sunday-Wednesday 6am-4:30pmWednesday-Saturday 6am-4:30pmRate: $18 USD per hourGEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global...

  • Customer Service Representative

    6 days ago

    Northampton, United States OriginLab Corporation Full time

    Job Description Job Description OriginLab is a software company located in downtown Northampton, MA. We produce a scientific software sold around the world. Job Description: Process customers’ orders and deliver software license daily Process incoming customer inquiries and pass leads to sales team. Send renewal quotes, follow up on renewals, and...

  • Customer Care Representative

    2 days ago

    Northampton, United States Casella Waste Systems Full time

    The Customer Care Representative role is an excellent starting point for individuals seeking a dynamic career in customer service with outstanding opportunities for growth and development. While the starting wage for this position may appear modest, Customer Care, Business Operations, Representative, Customer Service, Sales Representative, Client Relations,...

  • Member Services Representative

    4 days ago

    Northampton, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service.Handle all front desk...