Drive Alamosa CO VA ICSP Medical Support Assistant

3 weeks ago


Alamosa, Colorado, United States Prime Physicians Full time
Job Title: Medical Support Assistant Location: Alamosa CO Duration: 3 to 12 Months Shift Schedule: 40 hours per week (Between 7:00AM 6:00PM Monday Friday) Start Date: April 2025 Qualification: Education: High School education or GED equivalent Experience: Must have at least 1year of relevant experience Minimum 6 months customer service experience Must have typing speed of 50 WPM Responsibilities:
  • Outpatient Scheduling and Process and Procedures
  • Responds to telephone inquiries regarding delivery of services
  • Basic medical terminology knowledge
  • Schedule and coordinate patient appointments following VHA Directive 1230.
  • Collaborate with the Lead Scheduler to ensure timely patient communication and workflow efficiency.
  • Authorize and coordinate Veteran care with community providers when VA services are unavailable.
  • Validate and update patient demographics in VA systems.
  • Process community care consults using HealthShare Referral Manager (HSRM) and other VA systems.
  • Manage phone inquiries professionally providing information on VA services and appointments.
  • Ensure accurate integration of health records into CPRS and VistA systems.
  • Utilize Microsoft Office tools (Excel Word Outlook Teams) for daily administrative tasks.
Key Skills
EMR Systems,Clinical Laboratory Experience,Athenahealth,Algebra,eClinicalWorks,Primary Care Experience,Phlebotomy,Medical office experience,Vital Signs Experience,Experience Administering Injections,Medical Terminology,Medication Administration
Employment Type : Full Time
Experience: years
Vacancy: 1
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