Senior Manager, Quality Centers of Excellence

Senior Manager, Centers of Excellence (CoEs)The Senior Manager, Centers of Excellence (CoEs) is responsible for establishing, leading, and optimizing one or more prioritized CoEs within the Global Quality Operations organizationsuch as Inspection Readiness, Audit Effectiveness, or other strategic focus areas. This role drives execution of CoE initiatives, develops tools and frameworks, and delivers performance metrics and dashboards to support continuous improvement and operational excellence. The ideal candidate will have strong global collaboration skills and experience working across cross-functional teams in a matrixed environment.Key ResponsibilitiesCenters of Excellence LeadershipLead the development and execution of one or more CoEs (e.g., Inspection Readiness, Audit Effectiveness) aligned with global quality priorities.Establish CoE charters, operating models, and governance structures to ensure clarity and accountability.Develop and maintain tools, templates, and guidance documents to support CoE objectives.Collaborate with global and regional quality teams to ensure consistent implementation and adoption of CoE practices.Execution & DeliveryDrive the day-to-day operations of assigned CoEs, ensuring timely delivery of initiatives and measurable outcomes.Coordinate cross-functional working groups and facilitate workshops to gather input and share best practices.Support the development and rollout of training and communication materials related to CoE initiatives.Metrics & Performance TrackingDefine and track key performance indicators (KPIs) to measure CoE impact and effectiveness.Develop dashboards and reporting tools to provide visibility to leadership and stakeholders.Analyze data to identify trends, gaps, and opportunities for improvement.Global Collaboration & Stakeholder EngagementPartner with stakeholders across Regulatory Affairs, Clinical, Manufacturing, Compliance, and IT to align CoE efforts with broader quality strategies.Serve as a point of contact for CoE-related inquiries and support global engagement and alignment.Contribute to enterprise-wide business excellence initiatives as needed.Team & Project SupportMay supervise or mentor junior staff or contractors supporting CoE activities.Provide project management support for CoE-related initiatives.Promote a culture of collaboration, accountability, and continuous improvement.QualificationsRequiredBachelor's degree in life sciences, engineering, business, or related field.57 years of experience in pharmaceutical quality, operations, or business excellence roles.Solid understanding of GxP principles and global regulatory expectations.Experience supporting audit or inspection readiness programs.Strong communication and collaboration skills across global teams.Proficiency in MS Office and data visualization tools (e.g., Excel, Power BI, Tableau).PreferredExperience establishing or managing Centers of Excellence or similar operational frameworks.Lean Six Sigma or similar continuous improvement certification.Familiarity with quality management systems and digital tools.CompetenciesAccountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.Empowered Development - Play an active role in professional development as a business imperative.Salary Range: Minimum $131,153.00 - Maximum $196,075.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.Application Deadline: This will be posted for a minimum of 5 business days.Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com).Statement Regarding Job Recruiting Fraud Scams: At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website https://vhr-otsuka.wd1.myworkdayjobs.com/en-US/External. Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov, or your local authorities.Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. 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