Head Manager

Head ManagerSNIPES Head Manager Full Time HourlyWe live sneakers, streetwear, and neighborhood culture All Day Every DayWith more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker and streetwear retailers worldwide. Since opening its first store in Essen, Germany in 1998, SNIPES has been an integral part of street culture and is constantly growing thanks to its proximity to the community and regular openings worldwide.At SNIPES, everything revolves around youth culture. In stores and online at snipes.com and snipesusa.com, our community finds a wide range of internationally renowned sneakers and apparel brands for the latest fits from head to toe. We dive deep into subcultures, sponsor some of the biggest hip-hop festivals, events, and sports teams throughout the world to stay close to our community and keep our deep roots in the global street culture community. Therefore, we work closely with key figures from the scene like DJ Khaled, our Chief Creative Officer. But whether it's sponsorships or developing grassroots projects we prioritize giving back to the community in everything we do.SNIPES has always kept an ear to the streets to create a meaningful impact in the communities we serve. Through our community program "SNIPES serves" and its localized approach we support the needs of our communities, empower, and celebrate our dynamic culture.Overview: The Head Manager is responsible for managing the staff and all aspects of store operations within their home store to ensure the achievement of company objectives.Responsibilities:Communicate the stores operational goals and directives to maximize the store teams contributions towards meeting the sales planComplete schedules, operational tasks, visual merchandising and follow processes within specified timelinesEnsure the payroll budget is met without compromising our customers' expectationsPartner with District Manager and/or Human Resources on associate relations issues, which may include situations where termination may be warrantedActively participate in store meetings and conference calls to foster innovative thinking, identify opportunities and business observations; communicate best practices and determine solutions through open and honest dialogueResponsible for building a strong team that delivers sales and profit resultsProvide honest and effective leadership with integrity that builds a performance-driven cultureMotivate team performance to drive sales by providing effective, timely feedback and evaluations on their specific productivity goals and performanceIdentify the development needs of the individuals/team and trains to the knowledge and skills required. Maintain further development through ongoing and consistent coachingRecognize desired behaviors and deals effectively with poor performance situations through coaching to win with constructive and developmental feedbackIdentify succession opportunities with associates who demonstrate the ability and willingness to progress and works with them to develop their capabilities towards next level advancementKey Partners:Store ManagementHuman ResourcesDistrict ManagerAsset ProtectionQualifications:Must be at least 18 years of age2+ years of previous experience as a retail managerHigh School Diploma or equivalent; College degree a plus but not requiredAble to respond to store alarm problems as neededExcellent communication and organizational skillsStrong drive to achieve resultsTakes initiative and has problem solving skillsCandidate will be required to stand for long periods of time throughout their shift.Lifting between 15-30 pounds.Skills & Cultural Success Factors:Enthusiasm for the brandStrong customer service skillsExcellent communication skillsStrong problem solving skillsTeam player with the ability to lead a teamDisciplined and self-motivatedGoal orientedAdaptable and flexibleFast learnerBenefits with SNIPES:Generous Employee DiscountPaid HolidaysPTO (Paid Time Off)Bonus PlanAffordable Health InsuranceRetirement ContributionsJob descriptions are used for informational purposes only, are not to be considered all-inclusive of responsibilities within a position and may change periodically with or without notice. In addition, we reserve the right to add, delete, change duties, formally or informally, verbally or in writing, at any time for any position. Job descriptions do not alter the at-will policy of the Company, meaning that the employee or employer can terminate employment at any time, for any reason, with or without cause.Snipes USA and all its subsidiary Companies are equal opportunity employers. We will not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate any Federal or State laws.