Product Manager

Product ManageriHeartMedia, the number one audio company in America, reaches 90% of Americans every month a monthly audience that's twice the size of any other audio company almost three times the size of the largest TV network and almost four times the size of the largest ad-supported music streaming service. In fact, we have: more #1 rated markets than the next two largest radio companies combined; we are the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix; iHeart is the home of many of the country's most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America; we create and produce some of the most popular and well-known branded live music events in America; iHeartRadio is the #1 streaming radio digital service in America; our social media footprint is seven times larger than the next largest audio service; and we have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting. As a result, we're able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. Because we reach almost every community in America, we're committed to providing a range of programming that reflects the diversity of the many communities we serve and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone. Only one company in America has the #1 position in everything audio: iHeartMediaiHeartMedia is looking for a product manager to join the technology solutions product management team. The ideal candidate will help us create new products and features as well as updates and enhancements to existing products, from the idea stage to initial scoping, build out, and launch. Main responsibilities include researching user problems and challenges, identifying and documenting product enhancements to solve those problems, partnering with engineering to scope & size those product features, answering engineering questions and signing off on products as they are being developed and helping to evangelize newly built product features to sales, marketing and existing customers.What you'll do:Own and define the product roadmap for their product linesClearly define user personas including identification of user problems and serve as user evangelistResearch our customers and the market generally, to understand, validate and become an expert in their challenges and problemsAnalyze usage of our existing products to understand how customers are interacting with our solutions and if they are achieving their goalArticulate product goals and measures of success to businessPerform analysis of competitors and identify competitive threatsBuild consensus within the product and engineering teams on the correct product solutions to help solve customer problemsWork with engineering teams to clearly scope and roughly size product solutions before we start development so we understand the time and effort required to build those solutionsHelping validate product hypotheses with surveys, usage analytics, A/B testing, etc.Direct research efforts of business analysts and project managersRun brainstorming & interview sessions with end usersWrite clear, coherent user stories with detailed acceptance criteriaGenerate simplified wireframes and design mocks to define user flowLead groomings, standups, post mortems and negotiate feature build-out with engineering teamsConduct timely product reviews and sign-offs of new features and work with engineering to thoroughly user-test and ensure resulting build matches what was committed to in each sprintGuide go-to-market strategy for new features and products, including consumer-ready communications for marketing & sales teamsAttend daily stand ups and biweekly sprint planning with engineering teams to obliterate blockers, manage dependencies / prerequisites while product is being developedWhat you'll need:3-5 years experience in product management, product development, product design or similar fieldVery strong verbal and communication skillsFamiliarity or experience with agile and scrum software development processesStrong organizational skills and ability to handle multiple tasksStrong analytical problem solving and solution finding skillsVery strong writing and presentation skills (including but not limited to describing simple user stories, jobs-to-be-done requirements for engineering teams, value proposition statements, etc)Experience working in SaaS organizations and comfortable working within large, cross-functional teams that include engineering, customer success, marketing and salesRelevant industry experience, either with marketing & advertising technology or developing on Facebook & other social APIsPositive, upbeat and customer-service orientedAbility to manage changing priorities within a highly dynamic environmentAbility to perform duties with limited oversightWilling and able to learn new skills as requiredWhat you'll bring:Respect for others and a strong belief that others should do this in returnAccountability for own work and desire to provide guidance to new team membersAbility to contribute to several projects at the same time under a moderate level of directionApplication of objective judgement, technical skills and prior experience to solve business problemsStrong written and verbal communication skills, including a knack for explaining complex information in a straightforward mannerDesire for continued knowledge sharing and learningUnderstanding of impact of own decisionsCompensation: salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data. $92,000 - $115,000Location: virtual, NYPosition type: regularTime type: full timePay type: salariedBenefits: iHeartMedia's benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following: employer sponsored medical, dental and vision with a variety of coverage options; company provided and supplemental life insurance; paid vacation and sick time; paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing; a spirit day to encourage and allow our employees to more easily volunteer in their community; a 401k plan; employee assistance program (eap) at no cost services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving; a range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more