Oracle Cloud HCM

5 days ago

Livermore, United States Buchanan Associates Full time

Oracle Cloud HCM Help Desk LeadLocation: Hybrid - 2 days onsite per week in Livermore, CARole OverviewWe are seeking an experienced Oracle Cloud HCM Help Desk Lead to support and lead the implementation, design, configuration, testing, and rollout of Oracle Cloud HCM modules, with a strong focus on Help Desk / HR Service Delivery. This role will serve as the functional lead for the module, partnering closely with business stakeholders, technical teams, and implementation partners to ensure a successful deployment and post-go-live support model.Key ResponsibilitiesLead the end-to-end implementation of the Oracle Cloud HCM Help Desk (HR Service Delivery) moduleDrive functional design sessions, gather business requirements, and translate them into scalable Oracle Cloud configurationsConfigure workflows, case management, knowledge base, approvals, SLAs, and security rolesLead and support system testing activities, including unit testing, integration testing, and UATAct as the primary functional SME for the Help Desk module throughout the project lifecycleCollaborate with technical teams on integrations, reporting, and data migration as neededSupport change management, documentation, and end-user training effortsProvide guidance on post-go-live support, enhancements, and optimization opportunitiesRequired QualificationsProven experience leading Oracle Cloud HCM implementations, specifically Help Desk / HR Service DeliveryStrong hands-on experience with design, configuration, and testingExperience acting as a functional lead on at least one full Oracle Cloud HCM implementationStrong understanding of HR processes and service delivery modelsExcellent stakeholder communication and leadership skillsAbility to work in a hybrid environment, including onsite presence in Livermore, CA (2 days/week)Preferred QualificationsExperience with additional Oracle Cloud HCM modules (Core HR, Absence, Talent, etc.)Prior experience in enterprise or public-sector environmentsExperience supporting post-implementation stabilization and enhancementsWork ArrangementHybrid: 2 days onsite per week in Livermore, California

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    3 weeks ago

    Livermore, United States Buchanan Technologies Full time

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    3 weeks ago

    Livermore, United States Buchanan Technologies Full time

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    Livermore, United States SWITS DIGITAL Private Limited Full time

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    2 weeks ago

    Livermore, CA, United States SWITS DIGITAL Private Limited Full time

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    Livermore, CA, United States SWITS DIGITAL Private Limited Full time

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    Livermore, CA, United States Buchanan Associates Full time

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    Livermore, CA, United States Buchanan Technologies Full time

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