Customer Care Specialist 1- Residential

6 hours ago


Twin Falls, United States Cable One Full time

Customer Care SpecialistJoin Our Team as a Customer Care SpecialistAt Sparklight and our Cable One family of Brands, we're all about connecting people to what matters most. Are you ready to be a crucial part of this mission? As a Customer Care Specialist, you'll be the face and voice of our company, helping customers both in person and over the phone. Your role will be key in delivering exceptional service and driving our growth.What You'll Be Doing:Engage with Customers: Welcome guests and handle inquiries with a warm smile, whether face-to-face or on the phone.Solve Problems: Tackle customer issues, provide accurate billing information, and resolve standard problems.Drive Revenue: Secure new and incremental revenue by promoting our products and services.Educate & Assist: Guide customers on using our products and help them navigate our services.Follow-Up: Make sure every issue is resolved to our customers' satisfaction and keep improving our service.What We're Looking For:Education & Experience: High school diploma or GED, and a few months in customer service. We value your willingness to learnSkills: Outstanding communication, solid data entry, and computer skills. Comfortable with office equipment and handling money? PerfectKnowledge: Eager to learn about our products and stay up-to-date with what we offer.Pay Rate:Hourly rate of $14.50 - $16.00. Your dedication deserves great rewardsBenefits:Medical, dental, and vision plans start when you startLife insurance (self, spouse, children)Paid time off (vacation, holiday, and personal/sick days)401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation)Group Legal plan with Identity Theft ProtectionAdditional Perks:Tuition reimbursement (up to $5,250 on 1st year)Annual community support to various organizations across the U.S.Associate recognition & awards programsAdvancement opportunitiesCollaborative work environmentWe're an Award-Winning OrganizationForbes' "America's Best Midsized Employers" 2021-2023Our Commitment:Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds, and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.



  • Twin Falls, United States Cable One Full time

    Customer Care Specialist Join Our Team as a Customer Care Specialist! At Sparklight and our Cable One family of Brands, we're all about connecting people to what matters most. Are you ready to be a crucial part of this mission? As a Customer Care Specialist, you'll be the face and voice of our company, helping customers both in person and over the phone....


  • Idaho Falls, United States Cable One Full time

    Job Description THIS IS A MONDAY-FRIDAY, IN OFFICE ROLE Join Our Team as a Customer Care Specialist! At Sparklight and our Cable One family of Brands, were all about connecting people to what matters most. Are you ready to be a crucial part of this mission? As a Customer Care Specialist, youll be the face and voice of our company, helping customers both in...


  • Klamath Falls, United States KLAMATH BASIN BEHAVIORAL HEALTH Full time

    Job Title:Adult Residential Specialist Shift (s): Night; 6:00PM - 6:00AM  Full time Intro and job overview: Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, and excellent benefits. Located in beautiful Southern Oregon. Join an outstanding multi-disciplinary team including an on-staff psychiatric team and...


  • Klamath Falls, United States KLAMATH BASIN BEHAVIORAL HEALTH Full time

    Job Title: Adult Residential Specialist Shift (s): Night; 6:00PM - 6:00AM Full time Intro and job overview: Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, and excellent benefits. Located in beautiful Southern Oregon. Join an outstanding multi-disciplinary team including an on-staff psychiatric team and...


  • Klamath Falls, United States KLAMATH BASIN BEHAVIORAL HEALTH Full time

    Job Title:Adult Residential SpecialistShift (s): Night; 6:00PM - 6:00AM Full timeIntro and job overview: Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, and excellent benefits. Located in beautiful Southern Oregon.Join an outstanding multi-disciplinary team including an on-staff psychiatric team and...


  • Klamath Falls, United States KLAMATH BASIN BEHAVIORAL HEALTH Full time

    Job Title:Adult Residential SpecialistShift (s): Night; 6:00PM - 6:00AM Full timeIntro and job overview: Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, and excellent benefits. Located in beautiful Southern Oregon.Join an outstanding multi-disciplinary team including an on-staff psychiatric team and...


  • Klamath Falls, United States KLAMATH BASIN BEHAVIORAL HEALTH Full time

    Job Title:Adult Residential SpecialistShift (s): Night; 6:00PM - 6:00AM Full timeIntro and job overview: Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, and excellent benefits. Located in beautiful Southern Oregon.Join an outstanding multi-disciplinary team including an on-staff psychiatric team and...


  • Klamath Falls, United States KLAMATH BASIN BEHAVIORAL HEALTH Full time

    Job Title: Adult Residential SpecialistShift (s): Night; 6:00PM - 6:00AM Full time Intro and job overview: Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, and excellent benefits. Located in beautiful Southern Oregon. Join an outstanding multi-disciplinary team including an on-staff psychiatric team and...


  • Idaho Falls, United States Cable One Full time

    Customer Care Specialist Join Our Team as a Customer Care Specialist! At Sparklight and our Cable One family of Brands, we're all about our neighborly approach, connecting people to what matters most. Are you ready to be a crucial part of this mission? As a Customer Care Specialist, you'll be the face and voice of our company, helping customers both in...


  • Idaho Falls, ID, United States Cable One Full time

    Customer Care Specialist Join Our Team as a Customer Care Specialist! At Sparklight and our Cable One family of Brands, we're all about our neighborly approach, connecting people to what matters most. Are you ready to be a crucial part of this mission? As a Customer Care Specialist, you'll be the face and voice of our company, helping customers both in...