Patient Support Specialist
3 weeks ago
Patient Support SpecialistPatient Support Specialists are responsible for interacting with both potential and existing patients through inbound and outbound calls, online chats, emails and text messages to answer questions pertaining to the patient's healthcare needs. The Patient Support Specialist does not provide clinical information, but rather information pertaining to Coloplast products and general customer service. In addition to communication with potential and existing patients, the Guided Support team will interact with clinicians and internal Coloplast teams to ensure both potential and existing patients receive exceptional support and complaint/conflict resolution.Major Areas of Accountability:Effectively and with empathy, educate consumers, offer resources, answer questions, and resolve conflict/complaints through various communication channelsAccurately and thoroughly document conversations within Coloplast SystemsCommunicate and work as a team with various internal teams to ensure excellent serviceMaintain a high level of product knowledge, competitive product knowledge and an understanding of market dynamics that may impact our consumersResponsible for achieving call and quality targetsThe Patient Support Specialists will be responsible for communicating with patients to obtain HIPPA consents, manage email communication and through outbound calls, follow up with potential patients.Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies.Coloplast is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance, or any other protected classification.
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Patient Support Specialist
6 days ago
Minneapolis, United States Minnesota Staffing Full timePatient Support SpecialistPatient Support Specialists are responsible for interacting with both potential and existing patients through inbound and outbound calls, online chats, emails and text messages to answer questions pertaining to the patient's healthcare needs. The Patient Support Specialist does not provide clinical information, but rather...
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Patient Support Specialist
2 weeks ago
Minneapolis, United States Coloplast Corp Full timePatient Support SpecialistLocation: Minneapolis, MN, USJob Family: MarketingPatient Support Specialists are responsible for interacting with both potential and existing patients through inbound and outbound calls, online chats, emails, and text messages to answer questions pertaining to the patient's healthcare needs. The Patient Support Specialist does not...
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Patient Support Specialist
2 weeks ago
Minneapolis, MN, United States Coloplast Full timePatient Support SpecialistLocation: Minneapolis, MN, US Job Family: MarketingCountry/Region: United StatesPatient Support Specialists are responsible for interacting with both potential and existing patients through inbound and outbound calls, online chats, emails and text messages to answer questions pertaining to the patient's healthcare needs. The...
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Patient Support Specialist
2 weeks ago
Minneapolis, MN, United States Coloplast Full timePatient Support SpecialistLocation: Minneapolis, MN, US Job Family: MarketingCountry/Region: United StatesPatient Support Specialists are responsible for interacting with both potential and existing patients through inbound and outbound calls, online chats, emails and text messages to answer questions pertaining to the patient's healthcare needs. The...
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Patient Support Specialist
3 days ago
Minneapolis, United States Minnesota Staffing Full timeMinnesota Oncology Job OpportunityAre you ready to take the next step in your professional journey? At Minnesota Oncology, we believe that our people are our greatest asset, and we are committed to fostering a diverse and inclusive workplace where everyone can thrive. We are constantly on the lookout for talented individuals who are passionate, driven, and...
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Patient Support Specialist
2 weeks ago
Minneapolis, United States Minnesota Oncology Full timeOverview Are you ready to take the next step in your professional journey? At Minnesota Oncology, we believe that our people are our greatest asset, and we are committed to fostering a diverse and inclusive workplace where everyone can thrive. We are constantly on the lookout for talented individuals who are passionate, driven, and eager to make a...
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Guided Support Specialist
2 weeks ago
Minneapolis, United States Minnesota Jobs Full timeGuided Support SpecialistGuided Support Specialist Location: Minneapolis, MN, US Job Family: Marketing Country/Region: United States Patient Support Specialists are responsible for interacting with both potential and existing patients through inbound and outbound calls, online chats, emails and text messages to answer questions pertaining to the patient's...
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Patient Access Specialist
5 days ago
Minneapolis, MN, United States Coloplast Full timePatient Access SpecialistLocation: Minneapolis, MN, US Job Family: Commercial SupportCountry/Region: United StatesThe Patient Access Specialist is responsible for performing detailed insurance benefit verifications while maintaining effective communication and attention to detail. This role is a part of the Customer Operations Department. The Patient...
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Patient Access Specialist
5 days ago
Minneapolis, MN, United States Coloplast Full timePatient Access SpecialistLocation: Minneapolis, MN, US Job Family: Commercial SupportCountry/Region: United StatesThe Patient Access Specialist is responsible for performing detailed insurance benefit verifications while maintaining effective communication and attention to detail. This role is a part of the Customer Operations Department. The Patient...
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Patient Access Specialist
6 days ago
Minneapolis, United States Coloplast Full timeThe Patient Access Specialist is responsible for performing detailed insurance benefit verifications while maintaining effective communication and attention to detail. This role is a part of the Customer Operations Department. The Patient Access Specialist is based either on-site in a Kerecis office or, in areas where Kerecis does not have a location, in a...
