Current jobs related to JR IT Support Analyst - Harrisburg - D&H Distributing

  • Jr. IT Support Analyst

    2 months ago

    Harrisburg, United States D and H Distributing Co Full time

    SUMMARY Technology Service Center (TSC) responsibilities include: Support for day-to-day ticket management and service requests; end-user support of systems and applications; incident escalation and tracking. The Technology Service Center position is accountable for addressing end-user issues in a timely manner, first call resolution (FCR), and incident...

  • Commercial Credit Analyst

    3 weeks ago

    Harrisburg, United States F & M Trust Full time

    F&M Trust is looking to hire an experienced Commercial Credit Analyst, which will be located at either our Corporate location in Chambersburg, PA, or regional headquarters located in Harrisburg, PA (dependent upon proximity of residence to closest location).This Credit Analyst will be responsible for evaluating and determining the credit risks of commercial...

  • Commercial Credit Analyst

    2 weeks ago

    Harrisburg, United States F&M Trust Full time

    ABOUT THE ROLEF&M Trust is looking to hire an experienced Commercial Credit Analyst, which will be located at either our Corporate location in Chambersburg, PA, or regional headquarters located in Harrisburg, PA (dependent upon proximity of residence to closest location). This Credit Analyst will be responsible for evaluating and determining the credit risks...

  • Commercial Credit Analyst

    4 months ago

    Harrisburg, United States F&M Trust Full time

    Job DescriptionJob DescriptionABOUT THE ROLEF&M Trust is looking to hire an experienced Commercial Credit Analyst, which will be located at either our Corporate location in Chambersburg, PA, or regional headquarters located in Harrisburg, PA (dependent upon proximity of residence to closest location). This Credit Analyst will be responsible for evaluating...

  • IT Support Analyst

    3 weeks ago

    Harrisburg, United States Rolka Loube Full time

    Job DescriptionJob DescriptionIT Support Analyst Location: Harrisburg, PA, and Remote  Reports To: Director of InfrastructureTerm: Full Time  Overview: The IT Support Analyst provides technical support to users of information technology, personal computers, data communication and telecommunication systems including problem recognition, research,...

  • IT Support Analyst

    4 weeks ago

    Harrisburg, United States Vector Consulting, Inc Full time

    Our government client is looking for an experienced IT Support Analyst on a 12+ months renewable contract role in Harrisburg, PA. Position- IT Support Analyst Job Description: This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) The candidate will be responsible for...

  • IT Support Analyst

    4 weeks ago

    Harrisburg, United States Vector Consulting, Inc Full time

    Our government client is looking for an experienced IT Support Analyst on a 12+ months renewable contract role in Harrisburg, PA. Position- IT Support Analyst Job Description: This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) The candidate will be responsible for...

  • IT Support Analyst

    3 weeks ago

    Harrisburg, United States RolkaLoube Full time

    IT Support Analyst   Location: Harrisburg, PA, and Remote   Reports To: Director of Infrastructure Term: Full Time   Overview:  The IT Support Analyst provides technical support to users of information technology, personal computers, data communication and telecommunication systems including problem recognition, research, isolation, and resolution of...

  • Help Desk Support Analyst

    3 weeks ago

    Harrisburg, United States ATC Full time

    Help Desk AnalystHarrisburg, PAContract RoleHybrid Role - Contractors will work 5 days in the office and 5 days out of the officeJob Description:The Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins, resets and assistance getting through applications and escalating tickets to tier two when...

  • Commercial Credit Analyst

    2 weeks ago

    Harrisburg, PA, United States F&M Trust Full time

    ABOUT THE ROLEF&M Trust is looking to hire an experienced Commercial Credit Analyst, which will be located at either our Corporate location in Chambersburg, PA, or regional headquarters located in Harrisburg, PA (dependent upon proximity of residence to closest location). This Credit Analyst will be responsible for evaluating and determining the credit risks...

  • Reimbursement Analyst

    1 month ago

    Harrisburg, United States e&e IT Consulting Services, Inc. Full time

    The Reimbursement Analyst works as part of a review and compliance team responsible for reviewing provider contract documentation to validate those provider costs and state/federal reimbursements adhere to federal and state regulations. He/she is the first line of communication between providers and the client staff in developing their federal and state...

  • Reimbursement Analyst

    1 month ago

    Harrisburg, United States e&e IT Consulting Services, Inc. Full time

    The Reimbursement Analyst works as part of a review and compliance team responsible for reviewing provider contract documentation to validate those provider costs and state/federal reimbursements adhere to federal and state regulations. He/she is the first line of communication between providers and the client staff in developing their federal and state...

  • Field Support Analyst II

    4 weeks ago

    Harrisburg, United States Elevance Health Full time

    Description Job Title: Field Support Analyst II Location : This position will work a hybrid model (remote and office) out of our Elevance Health PulsePoint location in Harrisburg, PA . National Government Services is a proud member of Elevance Health's family of brands. We administer government contracts for Medicare and...

  • Senior Financial Analyst

    15 hours ago

    Harrisburg, Pennsylvania, United States D and H Distributing Co Full time

    Financial Analyst RoleA Senior Financial Analyst at D and H Distributing Co is responsible for creating financial models, evaluating strategic initiatives, and generating reports to support the Financial Planning & Analysis and Sales teams. The Senior Financial Analyst will collaborate with Leadership and Executives to assess opportunities and monitor the...

  • Sr Financial Analyst

    3 weeks ago

    Harrisburg, United States D and H Distributing Co Full time

    SUMMARY A Senior Financial Analyst is responsible for financial modeling, evaluating strategic initiatives and report creation to support the Financial Planning & Analysis and Sales teams. The Senior Financial Analyst will work with Leadership and Executives to evaluate opportunities and monitor the performance of the business. The position will also manage...

  • Behavioral Analyst

    2 days ago

    Harrisburg, Pennsylvania, United States Gpac Full time

    Job SummaryWe are seeking a highly skilled Behavioral Analyst to join our team at GPAC. As a key member of our organization, you will be responsible for conducting comprehensive assessments and developing individualized treatment plans for students with behavioral and emotional needs.Key ResponsibilitiesConduct thorough assessments and reassessments of...

  • Business Systems Analyst

    1 day ago

    Harrisburg, Pennsylvania, United States InterSources Full time

    Business AnalystAbout the RoleWe are seeking a highly skilled Business Analyst to join our team at InterSources. As a Business Analyst, you will play a critical role in driving business growth and improvement by analyzing business needs and developing solutions to meet those needs.Key ResponsibilitiesConduct facilitated workshops to gather requirements and...

  • Business Analyst

    17 hours ago

    Harrisburg, Pennsylvania, United States D and H Distributing Co Full time

    {"title": "FP&A Analyst Role", "description": "Join Our TeamWe are seeking a highly skilled FP&A Analyst to support our Warehouse, Logistics, and Transportation team. As a key member of our Finance team, you will be responsible for providing analytical support to drive business decisions and improve operational efficiency.Key Responsibilities:Support the...

  • Analyst, FP&A

    3 weeks ago

    Harrisburg, United States D and H Distributing Co Full time

    Analyst, FP&A Join 100+ Year old and growing electronics and technology company based in Harrisburg, PA that offers an employee stock ownership plan, competitive pay, an excellent benefits package and paid time off to volunteer in the community. •We are empowered by our employee co-owners who provide the industry's best service and we promote a...

  • Senior Business Analyst

    2 weeks ago

    Harrisburg, Pennsylvania, United States InfoPeople Corporation Full time

    Business Analyst RoleEngage as a Business Analyst within a software development teamAccountable for gathering requirements, conducting testing, maintaining documentation, and providing customer supportExperience in Agile methodologies is essentialExemplary organizational and writing capabilities are requiredProficient in creating user stories, tasks, and...

JR IT Support Analyst

1 month ago

Harrisburg, United States D&H Distributing Full time

SUMMARY

​Technology Service Center (TSC) responsibilities include: Support for day-to-day ticket management and service requests; end-user support of systems and applications; incident escalation and tracking. The Technology Service Center position is accountable for addressing end-user issues in a timely manner, first call resolution (FCR), and incident assignment and submission.

​

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide phone support, onsite, and remote end-user client support (Windows).
  • Provide equipment and cabling support, onsite and at our Distribution Centers.
  • Install and teardown IT equipment as needed onsite and at our Distribution Centers.
  • Utilize ServiceNow ticketing system to create, assign, triage and determine escalation path.
  • Investigate and troubleshoot applications, operating systems and peripherals.
  • Deploy and maintain computer, IP phone, scanner, and other peripherals.
  • Basic network printing support.
  • Ensure the asset management library is accurate.
  • Assist with boxing and shipping of equipment.
  • Other responsibilities as assigned.
  • Travel to DCs as needed.


​KNOWLEDGE, SKILLS, and/or ABILITIES

  • Knowledge of Microsoft Excel and/or other analytical software.
  • Keen desire to learn & increase knowledge in hardware support.
  • Good written and verbal communication skills.
  • Follow a process or procedures with guidance or instruction.
  • Team-player attitude.
  • Meticulous attention to detail.
  • Willingness and ability to learn new technologies.


EDUCATION and/or EXPERIENCE

Education

  • Computer training Certificate or some Technical School preferred.

Experience

  • 0-1 years of customer service experience.
  • 0-1 years of help desk or technical support experience.